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Axon

Software Technical Account Manager - Memphis

Axon · Nashville, Tennessee, United States

Posted about 2 months ago

or apply directly on Axon's site. We never take the application ourselves.

Is this posting real?

This role has been open
71 days
Axon's roles stay open a median of 103 days
Reposted
No
Salary listed
No
2% of Axon's roles list one
Ghost-job risk at Axon
high
526 stale, 11 reposted of 526 open
Hiring momentum
219 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.

About this role

As a Software Technical Account Manager at Axon, you will be responsible for helping public safety agencies deploy and adopt mission-critical technology. Your role involves serving as a technical partner, resolving complex issues, and ensuring successful integration of Axon's solutions into customer operations. You will work closely with various stakeholders to enhance customer experiences and provide feedback to improve Axon's products and services.

Our read on this posting3.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.

What you need

  • Experience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years)
  • Experience supporting SaaS applications, cloud platforms, software deployments, or integrated technology environments
  • Strong troubleshooting and root-cause analysis skills
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Experience working across multiple teams to solve customer challenges and deliver successful outcomes
  • Familiarity with networking concepts, cloud technologies, system integrations, or enterprise software environments

Nice to have

  • Experience supporting public safety, law enforcement, government, or mission-critical operational environments
  • Familiarity with CAD, RMS, CJIS standards, digital evidence systems, or related public safety technologies
  • Experience with Power BI, SQL, dashboards, reporting tools, or analytics platforms
  • Familiarity with AI-powered products, workflow automation, or operational technology solutions
  • Relevant technical certifications (Microsoft, Cisco, ITIL, cloud certifications, etc.)

What you get

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support

Worth weighing

  • Role involves significant travel and on-site work with customers
  • No specific salary listed
  • Position requires handling sensitive information and obtaining CJIS compliance
  • Job description may change or be supplemented at any time based on business needs

Summarised from Axon's posting. Read the full original.

Listed by Axon on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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