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Axon

Senior Customer Success Manager, Puerto Rico

Axon · Puerto Rico

Posted about 3 months ago

or apply directly on Axon's site. We never take the application ourselves.

Is this posting real?

This role has been open
86 days
Axon's roles stay open a median of 103 days
Reposted
No
Salary listed
No
2% of Axon's roles list one
Ghost-job risk at Axon
high
526 stale, 11 reposted of 526 open
Hiring momentum
219 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.

About this role

The Senior Customer Success Manager at Axon will focus on building long-term partnerships with larger customers, understanding their workflows and needs to help them achieve operational goals using Axon's products. This role involves managing customer onboarding, facilitating communication between cross-functional teams, and ensuring successful product adoption while addressing any issues that arise.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.

What you need

  • Bachelor's degree or equivalent work experience
  • Spanish/English bi-lingual
  • 5+ years’ working in a customer-facing role
  • 3+ years working with Enterprise-level customers
  • Strong project management skills
  • Proven track record of leading process improvements

Worth weighing

  • Remote position based in Puerto Rico
  • Travel requirement of 25-35%
  • Job description may change based on business needs
  • Some roles may require legal eligibility to work in a firearms environment

Summarised from Axon's posting. Read the full original.

Listed by Axon on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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