Professional Services Engineer, 911 Systems (Remote)
Axon · Phoenix, Arizona, United States
Posted 8 days ago · $88,200.00 - $135,240.00
or apply directly on Axon's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Axon's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 2% of Axon's roles list one
- Ghost-job risk at Axon
- low 0 stale, 11 reposted of 526 open
- Hiring momentum
- 811 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.
About this role
As a Professional Services Engineer for Axon 911, you will implement, integrate, and deploy real-time emergency service platforms for clients, specifically 911 Public Safety Answering Points. Your role involves planning and executing deployment projects, providing technical training, and collaborating with various internal teams to ensure successful implementations. You will also support customers during and after deployment, helping to improve processes and documentation.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.
What you need
- Bachelor's degree in a technical field (or equivalent experience)
- At least 8+ years of experience in a technical role related to VoIP (e.g., PBX, Call Center)
- Proven knowledge of AWS cloud infrastructure
- Proven experience in planning, executing, and delivering complex projects
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to manage multiple priorities and work effectively under pressure
Nice to have
- Experience with the public safety industry (ENP Certification/NG911)
- Knowledge of Cisco UCS and/or FreeSWITCH
- Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC)
What you get
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
Worth weighing
- Role involves up to 50% travel for customer meetings and training sessions
- Fast-paced environment may require handling multiple tasks or projects simultaneously
- No specific mention of career advancement opportunities or mentorship
- Salary range provided, but actual pay may vary based on multiple factors
Summarised from Axon's posting. Read the full original.
Listed by Axon on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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