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Axon

IT Support IV, Manufacturing Operations (Onsite)

Axon · Phoenix, Arizona, United States

Posted 19 days ago

or apply directly on Axon's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Axon's roles stay open a median of 45 days
Reposted
No
Salary listed
No
2% of Axon's roles list one
Ghost-job risk at Axon
low
0 stale, 11 reposted of 526 open
Hiring momentum
811 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.

About this role

As an IT Support IV at Axon, you will be a senior technical resource for manufacturing and warehouse operations, focusing on resolving complex hardware and software issues. Your role involves maintaining production environments, managing endpoint devices, and collaborating with engineering teams to support new initiatives. This hands-on position also includes mentoring peers and leading improvements in IT support practices.

Our read on this posting3.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.

What you need

  • 3–5 years of enterprise IT support experience, preferably in a manufacturing, warehouse, logistics, production, or similarly uptime-sensitive environment
  • Advanced hands-on experience supporting endpoint-management and collaboration tools such as Jamf, Microsoft Intune/Autopilot, Tanium, Okta, Google Workspace, Zoom, Slack, ServiceNow, and Windows imaging or PXE environments
  • Strong troubleshooting ability across industrial IT hardware, production workstations, printers, shipping stations, mobile devices, and related peripherals
  • Working knowledge of ITSM or ITIL-based support practices, networking fundamentals—including DNS, DHCP, subnetting, and connectivity troubleshooting—and identity-management concepts such as SSO and MFA
  • Demonstrated ability to manage high-pressure technical incidents with professionalism, prioritize production-impacting issues, communicate clearly with stakeholders, and work independently in a fast-paced environment
  • Experience partnering cross-functionally to implement scalable IT solutions, improve processes, and support operational initiatives

Nice to have

  • Experience troubleshooting enterprise audio/visual systems
  • Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred but not required
  • Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator, Jamf 300/400, CompTIA Security+, CompTIA CySA+, or equivalent, are a plus
  • Scripting experience in PowerShell, Bash, or Python for automation and systems administration is a plus

What you get

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support

Worth weighing

  • Onsite role may limit flexibility for remote work
  • Fast-paced environment may require quick adaptation to changing priorities
  • No specific salary information provided

Summarised from Axon's posting. Read the full original.

Listed by Axon on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Axon

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