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Axon

Sr. Technical Support Representative (Bilingual – French/English)

Axon · Bucharest, Bucharest, Romania

Posted about 3 months ago

or apply directly on Axon's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Axon's roles stay open a median of 80 days
Reposted
No
Salary listed
No
2% of Axon's roles list one
Ghost-job risk at Axon
high
515 stale, 11 reposted of 526 open
Hiring momentum
811 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Axon's own greenhouse board since 2026-08-03. Full hiring picture for Axon.

About this role

As a Senior Technical Support Representative at Axon, you will provide expert-level technical support in both French and English to customers and law enforcement partners. Your role involves troubleshooting complex product issues, managing the French support queue, and collaborating with internal teams to enhance the customer experience. You will also translate technical documentation and support the onboarding of French-speaking customers.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axon as an employer.

What you need

  • 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
  • Full professional fluency in both French and English (spoken and written)
  • Proficient with Windows operating systems, mobile devices and cloud-based solutions
  • Strong comprehension of internet networking and routing
  • Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
  • Ability to articulate technical concepts in both French and English

Nice to have

  • Bachelor’s Degree
  • Experience in Axon applications (Salesforce, MS Dynamics, JIRA, and RingCentral)
  • 2+ years of experience in networking and telecommunication
  • Preference for candidates with technical support roles related to public safety and government
  • Network and telecommunication-specific professional certifications

Worth weighing

  • No salary listed
  • Role requires bilingual proficiency in French and English, which may limit applicant pool
  • The job description may change or be supplemented at any time in accordance with business needs and conditions.
  • Some roles may require legal eligibility to work in a firearms environment.

Summarised from Axon's posting. Read the full original.

Listed by Axon on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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