Technical Customer Success Manager
AvePoint · Barcelona, Barcelona, Spain; Madrid, Madrid, Spain; Milano, Milan, Italy
Posted about 2 months ago
or apply directly on AvePoint's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 66 days AvePoint's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- No 19% of AvePoint's roles list one
- Ghost-job risk at AvePoint
- high 272 stale, 2 reposted of 300 open
- Hiring momentum
- 392 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from AvePoint's own greenhouse board since 2026-08-03. Full hiring picture for AvePoint.
About this role
The Technical Customer Success Manager will focus on driving technology adoption and customer satisfaction for AvePoint's clients. Responsibilities include developing customer success metrics, maintaining relationships with key accounts, providing technical guidance, and collaborating with internal teams to enhance product adoption and retention. The role also involves delivering training sessions and conducting technical consultancy for clients.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AvePoint as an employer.
What you need
- Fluent or business proficient in Italian and English
- Several years of experience in a technical consulting role such as technical account management or technical business analysis
- Strong customer satisfaction, customer service, adoption, and retention experience
- Excellent written/verbal communication
- Strong organization, presentation, and project management skills
- Ability to work individually and within a highly collaborative global team setting
Nice to have
- Understanding of Microsoft SharePoint architecture, components, and configuration
- Any M365, Azure or Microsoft Certifications
- Working knowledge of TCP/IP, DHCP, DNS, Active Directory, SMTP, and DHCP technologies
- Other cloud knowledge like Google workspace, Amazon Web Services
Worth weighing
- No salary listed
- Role involves both technical and customer-facing responsibilities which may require a balance of skills
- The position requires fluency in Italian and English, which may limit applicant pool
Summarised from AvePoint's posting. Read the full original.
Listed by AvePoint on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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