or apply directly on AssetWatch, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days AssetWatch, Inc.'s roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 0% of AssetWatch, Inc.'s roles list one
- Ghost-job risk at AssetWatch, Inc.
- high 11 stale, 0 reposted of 28 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from AssetWatch, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for AssetWatch, Inc..
About this role
The Customer Support Representative at AssetWatch will be responsible for managing incoming support requests related to hardware and network outages for external customers. This role involves collaborating with various stakeholders to provide timely solutions, maintaining strong communication with customers, and utilizing software tools to diagnose and resolve issues. Additionally, the representative will promote customer loyalty and contribute feedback to product teams.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AssetWatch, Inc. as an employer.
What you need
- 2+ Years of technical support or equivalent experience
- 2+ Years of customer service interaction, in person or virtual
- Experience with high volume support ticketing systems
- Experience with CRM platforms (Salesforce strongly preferred)
- Ability to use remote communication tools (e.g., Zoom, Slack)
What you get
- Competitive compensation package including equity options
- Flexible work schedule
- Full benefits and 401K Match
- Opportunity to make a real impact every day
- Opportunity to grow as a leader and build a team
- Unlimited PTO
Worth weighing
- Remote-first company with a distributed team across the U.S. and Canada
- Collaboration within core working hours is required
- Base salary range is provided, but individual pay depends on location and other factors
Summarised from AssetWatch, Inc.'s posting. Read the full original.
Listed by AssetWatch, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at AssetWatch, Inc.
- Field Service Technician (Nashville, TN)Nashville, TN
- Field Service Technician (Kansas City)Kansas City
- Manager, Corporate FP&AUnited States
- Senior Embedded Systems EngineerColumbus, OH
- ControllerUnited States
- Security & Trust EngineerRemote
- Director of Customer SuccessUnited States
- Condition Monitoring EngineerMonterrey, Mexico