or apply directly on AssetWatch, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days AssetWatch, Inc.'s roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 0% of AssetWatch, Inc.'s roles list one
- Ghost-job risk at AssetWatch, Inc.
- high 11 stale, 0 reposted of 28 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from AssetWatch, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for AssetWatch, Inc..
About this role
The Director of Customer Success at AssetWatch is responsible for leading the customer success organization to enhance customer retention, drive revenue growth, and ensure a high-quality post-sale experience. This role involves developing customer success strategies, managing a team of Customer Success Managers, and integrating AI solutions to improve operational efficiency. The position also requires collaboration across various departments to align customer-centric initiatives with business objectives.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AssetWatch, Inc. as an employer.
What you need
- 8+ years in customer success, account management, or related roles in B2B SaaS
- Minimum 4+ years in director-level leadership managing 15+ people
- 2+ years managing CSM teams
- 2+ years with revenue accountability or expansion metrics ownership
- Experience in SaaS, HaaS, IoT, predictive maintenance, manufacturing, or similar B2B sectors
- Proven ability to build, scale, and lead high-performing organizations
Nice to have
- Experience in Mexico or Latin America
- Understanding of manufacturing operations, predictive maintenance, IoT, condition monitoring, and asset-intensive industries
- Spanish or other language skills are a plus
What you get
- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Unlimited PTO
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
Worth weighing
- No specific mention of the company's technology stack or tools used
- Salary range provided but variable pay and bonuses are discussed later in the interview process
- Role involves significant accountability for metrics and performance standards
- Position requires managing a remote team across multiple geographies
Summarised from AssetWatch, Inc.'s posting. Read the full original.
Listed by AssetWatch, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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