or apply directly on Ascend's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Ascend's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 80% of Ascend's roles list one
- Ghost-job risk at Ascend
- high 7 stale, 0 reposted of 10 open
- Hiring momentum
- 11 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ascend's own greenhouse board since 2026-08-03. Full hiring picture for Ascend.
About this role
As a Customer Success Manager at Ascend, you will focus on managing relationships with high-value customers in the insurance sector post-implementation. Your role involves ensuring customer adoption, retention, and growth by collaborating with internal teams and providing strategic insights to enhance customer experiences and outcomes.
- benefits
- 1/5
- freshness
- 3/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ascend as an employer.
What you need
- 3-6 years of experience in related roles
- Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech environments
- Strong written and verbal communication skills
- A consultative, relationship first approach to customer success with a proven track record of renewals and expansion
Nice to have
- Background in insurance, financial services, or fintech is a plus
What you get
- Base Salary Range: $90,000 - $135,000 with equity
Worth weighing
- Role involves operating in the ambiguity and pace of a high growth startup
- No specific mention of remote work options or flexibility
Summarised from Ascend's posting. Read the full original.
Listed by Ascend on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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