Associate Support Analyst

Posted 29 days ago

or apply directly on Amtech Software's site. We never take the application ourselves.

Is this posting real?

This role has been open: 29 days
Reposted: No
Salary listed: No
Ghost-job risk at Amtech Software: moderate
Hiring momentum: 52 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Amtech Software's own greenhouse board since 2026-08-03. Full hiring picture for Amtech Software.

About this role

The Associate Support Analyst role at Amtech involves hands-on technical support for the Label Traxx ERP platform, Batched scheduling solution, and Siteline web-to-print platform. Responsibilities include troubleshooting complex issues, analyzing application data, and supporting customer implementations, while also creating documentation and improving support processes. The position requires a strong understanding of the print industry and is not limited to ticket-based support, emphasizing technical ownership and problem-solving skills.

Our read on this posting2.8out of 5

benefits: 1/5
freshness: 4/5
career value: 4/5
role clarity: 5/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Amtech Software as an employer.

What you need

Print industry experience — label, narrow-web, or converting
Strong working knowledge of how print shops operate, estimate, schedule, and fulfill orders
1–3 years in application support, technical help desk, or customer-facing technical support environments
Strong troubleshooting skills across applications, databases, Windows servers, and basic networking
Experience working with logs, diagnostics, and system analysis tools
Ability to debug application logic, workflows, and reporting solutions

Nice to have

Experience with Label Traxx, Batched, Siteline, or comparable ERP/MIS/scheduling platforms
Crystal Reports or similar reporting tool experience
Data warehouse or BI concepts; Power BI experience a plus
Estimating, costing, or production planning background
JavaScript, API, or integration experience

Worth weighing

No salary listed
Role requires specific print industry experience; candidates without this background will not be considered
Standard hours may require flexibility for training and off-hours work for critical incidents

Summarised from Amtech Software's posting. Read the full original.

Listed by Amtech Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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