or apply directly on Amtech Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Amtech Software's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- No 6% of Amtech Software's roles list one
- Ghost-job risk at Amtech Software
- high 33 stale, 1 reposted of 34 open
- Hiring momentum
- 52 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Amtech Software's own greenhouse board since 2026-08-03. Full hiring picture for Amtech Software.
About this role
As a Support Analyst II at Amtech, you will provide hands-on technical support for the EnCore ERP platform, focusing on manufacturing workflows, production scheduling, and inventory management. Your role will involve end-to-end case ownership, troubleshooting issues across various systems, and collaborating with multiple teams to ensure effective resolution of support cases. You will also engage in creating knowledge base documentation and participate in testing new features.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Amtech Software as an employer.
What you need
- Manufacturing industry experience — plant floor, production scheduling, inventory, or shop floor operations
- Working knowledge of manufacturing workflows from production through shipping and inventory reconciliation
- 4+ years in L2/L3 technical support, application support, or ERP support environments
- Strong troubleshooting skills across enterprise applications, databases, and Windows Server environments
- SQL proficiency — SELECT queries, joins, and data validation
- Experience working with logs, diagnostics, and system analysis tools
Nice to have
- Experience with EnCore ERP or comparable manufacturing ERP/MES platforms
- Corrugated, folding carton, or packaging industry experience
- Experience supporting scheduling, inventory, or shop floor execution systems
- SaaS ERP support experience
- Knowledge base creation experience
Worth weighing
- No salary listed
- Role requires strong manufacturing experience rather than just ERP expertise
- Hands-on technical role with end-to-end case ownership, not just ticket support
- Off-hours work may be required for upgrades and critical incidents
Summarised from Amtech Software's posting. Read the full original.
Listed by Amtech Software on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.