Alumni Ventures

Client Services Associate

Alumni Ventures · Manchester, New Hampshire, USA

Posted 22 days ago

or apply directly on Alumni Ventures's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Alumni Ventures's roles stay open a median of 36 days
Reposted
No
Salary listed
No
50% of Alumni Ventures's roles list one
Ghost-job risk at Alumni Ventures
high
7 stale, 3 reposted of 20 open
Hiring momentum
26 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Alumni Ventures's own greenhouse board since 2026-08-03. Full hiring picture for Alumni Ventures.

About this role

As a Client Services Associate at Alumni Ventures, you will support the investor community by managing communications and providing assistance throughout the investment process. Your role will involve building relationships with investors, collaborating with internal teams on fundraising initiatives, and improving operational processes. This position offers hands-on training and mentorship in venture capital and client service, making it suitable for those eager to learn and grow in a dynamic environment.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Alumni Ventures as an employer.

What you need

  • 1+ years of experience in customer success, client services, relationship management, account management, hospitality, recruiting, operations, financial services, consulting, or another customer-facing environment
  • Effective written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities and follow through consistently
  • Demonstrated ability to build positive relationships and provide thoughtful support to customers or other stakeholders
  • Ability to learn and effectively use new systems, tools, and business processes

Nice to have

  • Experience using HubSpot, Salesforce, or similar CRM platforms
  • Experience supporting clients, customers, members, investors, advisors, or other external stakeholders
  • Exposure to financial services, investing, venture capital, wealth management, banking, consulting, or related industries
  • Experience coordinating projects, events, webinars, or operational workflows

What you get

  • Comprehensive health coverage with multiple plan options, including employer-funded deductible support and HSA contributions
  • Dental and vision plans with multiple coverage tiers
  • Tax-advantaged accounts including HSA, FSA, and commuter benefits (with monthly employer contribution)
  • 401(k) with company match and immediate vesting
  • Company-paid life and disability insurance, plus optional supplemental coverage
  • Additional support programs including EAP, health advocacy, and wellness resources

Worth weighing

  • No specific salary listed
  • Role involves significant customer interaction and support, which may not appeal to all candidates
  • Experience in venture capital is not required, but a strong interest in the field is essential

Summarised from Alumni Ventures's posting. Read the full original.

Listed by Alumni Ventures on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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