Akuity

Technical Support Engineer, AMER West

Akuity · Remote - United States - PST

Posted about 3 months ago

or apply directly on Akuity's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Akuity's roles stay open a median of 75 days
Reposted
No
Salary listed
No
0% of Akuity's roles list one
Ghost-job risk at Akuity
high
7 stale, 0 reposted of 7 open
Hiring momentum
12 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Akuity's own greenhouse board since 2026-08-03. Full hiring picture for Akuity.

About this role

As a Technical Support Engineer at Akuity, you'll be responsible for delivering exceptional support to both open-source users and enterprise customers. Your role involves troubleshooting issues, improving documentation, and developing scalable support processes while gaining expertise in GitOps, Kubernetes, and the Argo ecosystem.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Akuity as an employer.

What you need

  • 2+ years of experience in a customer-facing support role.
  • Experience configuring and troubleshooting Kubernetes infrastructure.
  • Hands-on experience with Argo CD in a professional setting
  • Familiarity with the software development lifecycle, CI/CD pipelines, or GitOps concepts.
  • A passion for working directly with users and the ability to communicate context clearly and thoughtfully.
  • Enthusiasm for being a primary point of contact for both open-source and enterprise customers.

Nice to have

  • Experience using and administering Argo projects (e.g., Argo CD, Argo Workflows, Argo Events, Argo Rollouts).
  • Experience working with cloud providers (AWS, Azure, GCP) and managed Kubernetes services (EKS, AKS, GKE).
  • Experience using Kargo to deploy multiple projects across stages.

Worth weighing

  • No salary listed.
  • Role involves both open-source and enterprise customer support, which may require flexibility in working hours.
  • The position requires strong communication skills and a proactive approach to problem-solving.

Summarised from Akuity's posting. Read the full original.

Listed by Akuity on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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