or apply directly on Agilisys's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Agilisys's roles stay open a median of 10 days
- Reposted
- No
- Salary listed
- No 0% of Agilisys's roles list one
- Ghost-job risk at Agilisys
- high 2 stale, 0 reposted of 5 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Agilisys's own greenhouse board since 2026-08-03. Full hiring picture for Agilisys.
About this role
The Field Engineer role at Agilisys involves delivering high-quality IT support services across the Sefton partnership. Responsibilities include providing technical support for incidents and service requests, both remotely and on-site, troubleshooting hardware issues, and ensuring service delivery meets agreed standards. The position also requires collaboration with team members and third-party suppliers to enhance service quality and operational efficiency.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Agilisys as an employer.
What you need
- Experience working in an IT support, field support, managed service or customer service environment.
- Experience supporting and troubleshooting laptop, desktop, tablet or mobile device hardware.
- Strong communication, listening and customer service skills, with the ability to explain technical information clearly.
- Working knowledge of Windows 11, Microsoft 365 and end-user support tools, with the ability to diagnose and resolve common technical issues.
- Good organisational, time management and prioritisation skills, including the ability to manage workload and meet agreed deadlines.
- Strong problem-solving skills, attention to detail and the ability to make effective decisions in a busy, fast-paced environment.
Nice to have
- Experience with Active Directory, Microsoft Intune, Azure Cloud Services or identity and device management.
- Awareness of IT security technologies such as endpoint protection, antivirus tools, vulnerability management or cyber security controls.
- Experience supporting public sector customers or working in a partnership-based service environment.
- Experience sharing knowledge, mentoring colleagues or maintaining technical documentation.
What you get
- Enhanced Pension Scheme
- Life Assurance
- Access to exclusive discounts and offers through the company’s “Perks at Work” scheme
- 25 days annual leave, with the option to buy more
Worth weighing
- No salary listed
- Role involves a mix of remote and on-site support, which may require flexibility in working conditions.
- The position emphasizes continuous improvement and learning, which may appeal to candidates looking for growth opportunities.
Summarised from Agilisys's posting. Read the full original.
Listed by Agilisys on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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