or apply directly on Accela's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Accela's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- Yes 100% of Accela's roles list one
- Ghost-job risk at Accela
- moderate 4 stale, 0 reposted of 12 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Accela's own greenhouse board since 2026-08-03. Full hiring picture for Accela.
About this role
The Product Adoption Manager at Accela is responsible for ensuring successful adoption of the OpenCounter product among government agencies. This role involves training staff, monitoring usage, and providing feedback to improve the product based on user experiences. The manager will also engage with agencies during their initial launch and throughout the first year to ensure ongoing value and satisfaction, while collaborating with product teams to enhance features based on user needs.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Accela as an employer.
What you need
- Bachelor’s degree in a relevant field or equivalent work experience.
- 5+ years taking government or enterprise SaaS customers live and through adoption, in professional services, implementation, training, solution consulting, or customer success.
- Exceptional training and facilitation skills, including the ability to design and deliver effective materials and engage mixed agency audiences.
- Experience driving voluntary adoption of a product or process inside an organization.
- Experience working inside a city, county, or state agency.
- Experience launching a new product or module into an existing customer base.
Nice to have
- Background in customer support or QA.
- Experience configuring or administering a permitting, licensing, or land management system.
- Familiarity with Accela Civic Platform, Public Portal, or ACA.
- Experience driving adoption of an AI-enabled product.
- Ability to communicate product value to executive audiences.
What you get
- Annual base salary range of $120,000-$135,000.
- Eligibility for an annual bonus target based on company and individual goal achievement.
- Flexible time off.
- Comprehensive medical, dental, and vision plans.
- Family planning benefits.
- 401(k) retirement savings plan with company match.
Worth weighing
- 10-20% travel required for customer site visits.
- Role involves working closely with government agencies, which may have unique challenges and bureaucratic processes.
- No specific information on the company's technology stack or tools used in the role is provided.
Summarised from Accela's posting. Read the full original.
Listed by Accela on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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