PitchMeAI Jobs
1-800 Contacts

Customer Success Advocate

1-800 Contacts · Draper, UT (Remote)

Posted 14 days ago

or apply directly on 1-800 Contacts's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
1-800 Contacts's roles stay open a median of 28 days
Reposted
No
Salary listed
No
0% of 1-800 Contacts's roles list one
Ghost-job risk at 1-800 Contacts
moderate
2 stale, 1 reposted of 10 open
Hiring momentum
26 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from 1-800 Contacts's own greenhouse board since 2026-08-03. Full hiring picture for 1-800 Contacts.

About this role

As a Customer Success Advocate at 1-800 Contacts, you will handle inbound sales and service calls, providing exceptional customer service and problem-solving support. Your role will involve engaging with customers to enhance their experience and meet performance metrics, all while working remotely in a supportive team environment. This position requires a goal-oriented mindset and the ability to connect with customers in meaningful ways.

Our read on this posting3.0out of 5
benefits
4/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of 1-800 Contacts as an employer.

What you need

  • 2-3 years minimum customer service experience
  • Reliable internet connection with speeds of 20 mbps download and 10 mbps upload or better
  • Computer literacy skills with the ability to type at least 40 wpm
  • Must reside in approved locations: North Carolina, Texas, or Utah
  • Positive, driven and solution-oriented mentality

Nice to have

  • Inbound sales and Contact Center experience
  • A fun, friendly personality that loves connecting with customers

What you get

  • Monthly performance bonuses for those who qualify
  • Ownership of your development with support from leaders dedicated to fostering growth
  • Bi-annual performance reviews
  • A safe, respectful, and inclusive work environment
  • Amazing medical, dental, and vision coverage
  • 401(k) match

Worth weighing

  • Only hiring for afternoon/evening shifts with a required weekend shift each week
  • Training is mandatory for 3 weeks with 100% attendance required
  • No cold calling required, but the role is still customer service focused
  • Salary range is $15-$21 per hour, with bonuses available

Summarised from 1-800 Contacts's posting. Read the full original.

Listed by 1-800 Contacts on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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