REMOTE - AI Backend Software Engineer

AI ML Engineer

We are hiring an AI/ML Engineer to help manage, expand and oversee our rapidly growing portfolio of federal contracts.

What you'll be doing:

As an AI/ML Engineer, you’ll help design, build, and deploy machine learning models that improve how Veterans interact with digital services like VA.gov. You’ll collaborate with product managers, data scientists, and engineering teams to support initiatives such as intelligent routing for support requests, personalized content delivery, anomaly detection, and natural language processing for virtual agents. You’ll also play a key role in data preparation, model training, evaluation, and performance monitoring—while ensuring all work aligns with VA’s security, privacy, and equity standards.

What you’ll bring:

• 3–5 years of experience in applied machine learning, data science, or AI engineering roles
• Prompt engineering, agent orchestration, LLM evaluation, Python and backend api design
• Devops experience (for custom backend deployment help)
• Proficiency in Python and ML libraries such as scikit-learn, TensorFlow, PyTorch, or Hugging Face Transformers
• Experience building and deploying ML models in production using tools like Docker, MLflow, or SageMaker
• Familiarity with data preprocessing, feature engineering, and working with structured and unstructured datasets
• Understanding of NLP techniques, including intent classification, entity recognition, or sentiment analysis
• Python, LangChain, LangGraph, and specific low-code experience.
• Strong grasp of model evaluation, explain ability, and fairness (especially in public service contexts)
• Experience with either: Retool, Airtable integrations, Outsystems, Appian, n8n, Zapier, MS Power Automate
• Ability to translate user needs and operational data into ML solutions that enhance Veteran experience
• Excellent communication skills, including the ability to explain model behavior to non-technical stakeholders
• Experience working in Agile development environments.
• Performs other related duties as assigned.

Requirements:

• Must be a US Citizen and able to work domestically
• Must be able to attain low-level security clearance

Education:

• Bachelor’s degree

Benefits:

• Fully remote
• Annual stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Wilcore is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Wilcore HR representative to request such an accommodation by emailing hr@wilcore.io

Compensation:

At Wilcore, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

Key skills/competency:

• AI ML Engineer
• Machine Learning
• Data Science
• Python
• Backend API Design
• DevOps
• NLP
• Prompt Engineering
• Model Deployment
• Agile Development