Director Academic Alliances
United Imaging - North America · United States
- Hybrid
- Full-time
- $150,000 / year
- United States
Job highlights
- Manage key academic account relationships.
- Develop and execute strategic account plans.
- Lead cross-functional deal teams.
- Deeply understand and represent customer needs.
- Drive adoption of UIH products and solutions.
About the role
About United Imaging
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Company Page: http://www.united-imaging.com/en/home/
Benefits
- Medical, dental, vision
- Short- & long-term disability insurance
- Employee assistance program
- Company paid basic life insurance
- 401(k) with employer match
- Paid time off
- Sick leave
- 12 paid holidays
Job Summary
The Director Academic Accounts will be working with a cross-functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the academic market space, by developing, nurturing, and maintaining relationships within a single key strategic academic Account. Successful candidates will demonstrate the characteristics of authenticity and integrity that is needed to build meaningful and lasting relationships with our customers. Directors of Academic Accounts will serve as the central point of contact for ALL activities at the identified account. It is critical to manage the account in a holistic fashion by being acutely aware of commercial, research, education, and leadership both internal to the account, and internal to United Imaging Healthcare.
Duties & Responsibilities
- Develop strategy and business plan for academic account coverage across the different functions of the institution leveraging the United Imaging product and business solution portfolio to increase United Imaging’s institutional presence.
- Establish United Imaging brand in the institutional geographic region, leveraging a co-branded presence to grow the regional installed base and reputation by delighting customers with consistent and expeditious customer expectation management.
- Navigate the intricate political environment of an academic account and be able to navigate and match UIH personnel to the academic environment needs.
- Lead and support a deal team consisting of Account executives, modality managers, product management, GSC team members, and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product across the institution.
- Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership. Be the voice of the customer to present their perspective and needs as related to imaging trends in healthcare.
- Consult and present for customers on product offerings business solutions and guide customers through the sales process.
- Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including radiology chairs, purchasing directors, medical school deans, radiology department heads, etc.
- Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement.
- Develop, nurture, and maintain academic customer references and an installed base in support of a national and international KOL strategy.
- Maintain deep domain expertise in healthcare as pertaining to all imaging modalities, including market and competitive intelligence.
Requirements
Education
- Master’s or equivalent experience in a medical physics, imaging, physical biological sciences.
Experience
- 10+ years of account and relationship management in strategic healthcare accounts.
- Extensive knowledge of Imaging in Healthcare market trends.
- Managing cross-functional teams.
Required Skills or Attributes
- Ability to navigate complex situations and organizational structures and drive team towards successful outcomes.
- Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region.
- Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling.
- Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable.
- Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible.
- Strong Presentation Skills/Executive Presence/Collaborative.
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Key skills/competency
- Account Management
- Relationship Management
- Strategic Planning
- Healthcare Market Trends
- Cross-functional Team Leadership
- Business Development
- Consultative Selling
- Negotiation
- Presentation Skills
- Customer Relationship Management
Skills & topics
- Director Academic Alliances
- Account Management
- Relationship Management
- Healthcare
- Medical Devices
- Sales
- Business Development
- Strategic Accounts
- Cross-functional Team Leadership
- Houston
How to get hired
- Tailor your resume: Highlight your 10+ years of strategic healthcare account management and cross-functional team leadership experience.
- Showcase your skills: Emphasize your consultative selling, negotiation, presentation, and business acumen relevant to academic medical institutions.
- Address key requirements: Detail your master's degree and expertise in healthcare imaging market trends and navigating complex organizations.
- Prepare for interviews: Be ready to discuss your strategies for building lasting relationships and driving adoption within academic settings.
- Network effectively: Connect with current United Imaging employees on LinkedIn to gain insights into their culture and hiring process.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus for a Director Academic Accounts at United Imaging?
- The Director Academic Accounts role at United Imaging focuses on developing, nurturing, and maintaining strong relationships within a single key strategic academic account. The goal is to increase United Imaging's presence and drive the adoption of its medical imaging products and solutions within that institution.
- What kind of experience is required for the Director Academic Accounts position at United Imaging?
- Candidates need over 10 years of account and relationship management experience specifically in strategic healthcare accounts. A master's degree or equivalent in a related field like medical physics or imaging is also required, along with extensive knowledge of imaging in healthcare market trends and experience managing cross-functional teams.
- What are the key responsibilities of a Director Academic Accounts?
- Key responsibilities include developing strategic account plans, establishing the United Imaging brand, navigating complex academic political environments, leading deal teams, understanding customer needs, presenting product offerings, cultivating influential relationships, and supporting sales funnel development.
- What skills are essential for success in this role?
- Essential skills include navigating complex organizational structures, strong customer orientation, high energy, willingness to travel, integrity, resourcefulness, self-starter attitude, consultative and solutions selling, strong communication and business acumen, competitive spirit, coachability, objection handling, negotiation, closing skills, flexibility, strong presentation skills, executive presence, and collaboration.
- Does United Imaging offer benefits to its employees?
- Yes, United Imaging offers a comprehensive benefits package including medical, dental, vision insurance, short and long-term disability, an employee assistance program, company-paid life insurance, 401(k) with employer match, paid time off, sick leave, and 12 paid holidays.
- What is the educational background expected for the Director Academic Accounts role?
- The educational requirement is a Master's degree or equivalent experience in a field such as medical physics, imaging, or physical/biological sciences.
- How does United Imaging approach diversity, equity, and inclusion?
- United Imaging is an Equal Opportunity Employer committed to diversity, equity, and inclusion. They provide equal employment opportunities to all applicants and prohibit discrimination and harassment based on various protected characteristics.
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