Quality Manager I
The Walsh Group - Walsh Construction & Archer Western · Chicago, IL
- On site
- Full-time
- $95,000 / year
- Chicago, IL
Job highlights
- Manage quality systems and project requirements.
- Champion quality for transportation projects.
- Coach and mentor project quality staff.
- Implement quality control and risk mitigation.
- Ensure safe, efficient, and profitable execution.
About the role
Job Summary
The Quality Manager I is responsible for the implementation, improvement, and execution of Quality Management Systems (QMS) and project-specific quality program requirements within the Transportation Division in Chicago, IL. This role ensures that design and construction works align with established policies, procedures, and contract requirements, acting as a quality champion for projects.
About The Walsh Group
The Walsh Group is a fourth-generation, family-owned business that offers the feel of a small company with the backing of a large corporation. They are a fast-growing company at the forefront of technology, committed to being an employer of choice and a preferred builder. Employees can expect challenging work, a creative problem-solving environment, supportive management, and opportunities for growth, training, development, career progression, and flexibility in where they work and live across the United States.
Key Responsibilities
- Serve as the quality champion for projects, overseeing quality of works, material management, documentation, and close-out for efficient, effective, and profitable project execution.
- Coach, mentor, and train project staff and quality personnel on quality management principles and project-specific requirements.
- Lead quality processes including work planning, pre-activity meetings, material management, Quality Incident Reports (QIRs), lesson sharing, and follow-up inspections.
- Establish, monitor, and report on Key Performance Indicators (KPIs) and QIRs, analyzing trends and providing improvement strategies.
- Conduct routine audits of project quality programs using evaluation tools and provide feedback on major QIRs, team relationships, client perceptions, and recurring non-conformances.
- Direct and coordinate inspection, testing, and documentation of works with operations, consultants, laboratories, and clients.
- Create and implement project-specific inspection and test plans, quality control plans, and support material specification review.
- Develop and manage risk management strategies to improve profitability through process management and risk mitigation.
- Maintain relationships with owners, clients, subcontractors, and design partners for partnering and issue resolution.
- Support Site Safety to ensure compliance with safety procedures and goals.
- Monitor project quality costs, optimize project billing, manage risk reporting and testing accuracy, and monitor rework costs via the QIR system.
Qualifications
- Bachelor’s degree in AEC or equivalent related field experience (e.g., International Code Counsel, NICET) is preferred.
- Current USACE/NAVFAC/NRC Construction Quality Management certification is preferred but not required.
- Industry certifications for testing and inspection are required as needed.
- Limited travel for projects as necessary.
- Level 1 QCM qualification.
- Minimum of 7 years of AEC experience, with at least 3 years in a Quality role.
- Strong communication, critical thinking, problem-solving, prioritization, organization, and time management skills.
- Knowledge of relevant standards, specifications, and publications.
Key Skills/Competency
- Quality Management Systems
- Project Management
- Construction Quality Control
- Risk Management
- Quality Assurance
- Auditing
- Inspection and Testing
- Material Management
- Process Improvement
- Construction Documentation
Skills & topics
- Quality Manager
- Construction Quality
- AEC
- Quality Management Systems
- Project Management
- Risk Management
- Auditing
- Inspection
- Testing
- Material Management
- Chicago Jobs
- Transportation Division
How to get hired
- Tailor your resume: Highlight your 7+ years of AEC experience, with 3+ in Quality, emphasizing QMS, audits, and risk management.
- Showcase certifications: Mention any relevant certifications like USACE/NAVFAC/NRC CQC or NICET.
- Demonstrate leadership: Detail experience coaching teams and managing quality processes in previous roles.
- Understand Walsh Group: Research their family-owned values, project types, and commitment to innovation.
- Prepare for interviews: Be ready to discuss specific quality challenges and solutions in construction projects.
Technical preparation
Review AEC standards and specifications.,Study QMS implementation and auditing.,Understand risk management in construction.,Prepare for inspection and testing scenarios.
Behavioral questions
Describe a quality issue you resolved.,How do you coach a project team?,Share an experience improving a process.,How do you handle project risks?
Frequently asked questions
- What are the minimum qualifications for the Quality Manager I role at The Walsh Group?
- The Quality Manager I position at The Walsh Group requires a minimum of 7 years of AEC experience, with at least 3 years in a Quality role. A Bachelor's degree in AEC or equivalent experience is preferred. Strong communication, critical thinking, and problem-solving skills are essential, along with knowledge of relevant industry standards and specifications.
- Is a specific certification required for the Quality Manager I position at The Walsh Group?
- While a Bachelor's degree in AEC or equivalent experience is preferred, specific certifications like USACE/NAVFAC/NRC Construction Quality Management are preferred but not required. However, industry certifications for testing and inspection are required as needed to review and certify procedures. A Level 1 QCM qualification is also necessary.
- What is the expected travel for the Quality Manager I role at The Walsh Group in Chicago?
- The Quality Manager I role may require limited travel for projects as necessary. The position is based in Chicago, IL, within the Transportation Division, but occasional travel to project sites is anticipated.
- How does The Walsh Group support career growth for its Quality Managers?
- The Walsh Group is committed to employee development and offers opportunities for growth, training, and career progression. As a fourth-generation, family-owned business, they foster a supportive environment where Quality Managers can be mentored and coached to advance their careers within the company and improve retention.
- What is the primary focus of the Quality Manager I at The Walsh Group?
- The primary focus of the Quality Manager I is to champion quality for assigned transportation projects. This involves implementing and improving Quality Management Systems (QMS), ensuring design and construction meet company and contract requirements, managing quality processes, and contributing to the safe, efficient, effective, and profitable execution of projects.
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