Aesthetic Medical Assistant

About SkinSpirit

Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body treatments with over 55 locations nationwide. Our highly trained experts are the best in the industry, renowned for personalized service, delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.

We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. As industry leaders, we're always innovating, bringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!

Job Summary

The Aesthetic Medical Assistant - Support will act as a liaison between the front office and the provider, ensuring timely and orderly client flow. This role will be responsible for back-office functions including client preparation, support of healthcare providers, and clinic operations in a manner that promotes quality client care. The MA will report to the clinic manager, who will help determine provider support assignments to maximize clinic productivity. This role also includes assisting with rebooking and product sales to further enhance operational efficiency.

What You Will Do

• Provide exceptional service to our clients and team.
• Support our Aesthetic specialists with patient intake, treatment preparation, and pre/post-care.
• Prepare equipment and examination rooms, and clean instruments.
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
• Attend monthly trainings and meetings.
• Knowledge of medical grade skincare products and services.
• Assist with other duties as assigned.
• Travel may be required to our other locations for training.
• Ensure all charting and consents are completed.
• Assist with social media content as directed by either the clinic manager or provider.
• Product sales.
• Rebook appointments in the room.

What You Will Bring

Skills, Knowledge & Expertise

• High School Diploma or GED.
• Previous work experience as a Medical Assistant.
• 1+ years of customer or sales experience required; experience in an aesthetic setting preferred.
• Ability to communicate clearly and effectively with clients, peers, and manager in a friendly and courteous manner.
• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.
• Proficient with email and Word.
• Availability to work evenings and weekends.

Physical Requirements

• Prolonged periods of standing, bending, or stooping.
• Use of hands and arms to touch, handle, feel, or control things, including but not limited to tools, objects, and/or controls.
• Reaching with hands and arms.
• Repeating of same movements.
• Talking and hearing.
• Occasional periods of sitting, crawling, kneeling, climbing, or balancing.
• Pushing/pulling heavy objects and/or machinery.

Benefits

We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts, and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours), we offer Medical, Vision, and Dental insurance.

Key skills/competency

• Medical Assistant
• Aesthetic Skincare
• Client Care
• Inventory Management
• Product Sales
• Treatment Preparation
• Medical Documentation
• Customer Service
• Team Collaboration
• Medical Office Operations