Staff Product Manager - AI Foundations
Plaid · New York, United States
- Hybrid
- Full-time
- $273,000 / year
- New York, United States
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Staff Product Manager - AI Foundations
Plaid · New York, United States
Avery Quinn
Hiring Manager · h•••••@jobs.ashbyhq.com
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Subject: Interested in the Staff Product Manager - AI Foundations role at Plaid
Hi Avery — I came across the Staff Product Manager - AI Foundations opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Plaid stood out because…
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Job highlights
- Lead AI strategy for financial services.
- Build core AI and data foundation.
- Develop scalable AI systems with engineering.
- Drive AI products from concept to production.
- Collaborate across research and product teams.
About the role
Staff Product Manager - AI Foundations
Plaid is seeking a transformative leader to drive our AI strategy as a Product Manager on the AI Foundations team. This role is crucial in building the data and intelligence layer that powers smarter financial experiences. You will collaborate closely with engineering, data science, and research to develop scalable AI systems, from core embeddings and representation learning to applied model integrations that benefit both developers and consumers. This is an opportunity for an experienced Product Manager who thrives at the intersection of AI and platform products. If you are technically fluent, strategic, and execution-oriented, and enjoy transforming advanced machine-learning capabilities into reliable, trusted infrastructure that scales across Plaid’s ecosystem, we want to hear from you.Responsibilities
- AI Platform Vision: Define the strategy, roadmap, and success metrics for Plaid’s core AI and data foundation, enabling smarter, more adaptive financial products across the ecosystem.
- System Development: Partner with Engineering and Data Science to design scalable AI systems, from model training and evaluation pipelines to APIs that deliver intelligence at scale.
- Product Execution: Drive initiatives from concept to production, balancing rapid experimentation with reliability, transparency, and responsible AI practices.
- Cross-Functional Collaboration: Work closely with research, platform, and product teams to embed AI capabilities across Plaid’s products and developer platform.
- Measurement and Iteration: Use metrics, model performance data, and customer feedback to validate impact, inform prioritization, and continuously improve outcomes.
- Communication and Alignment: Translate complex AI concepts into clear narratives and tradeoffs for technical and non-technical stakeholders, building shared understanding across teams.
Qualifications
- 8+ years of product management experience with direct experience leading AI/ML or applied intelligence products from concept to production with measurable impact.
- Deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored, with the ability to engage confidently with engineers and data scientists.
- Strategic and executional range. Skilled at defining long-term AI vision while delivering near-term experiments, prototypes, and launches.
- Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.
- Strong communicator and influencer who can translate complex AI concepts into clear narratives and decisions for technical and non-technical audiences.
- Commitment to responsible AI and transparency, especially in regulated or high-trust domains.
- [Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production.
- [Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.
About Plaid and Our Commitment to Diversity
Plaid's mission is to unlock financial freedom for everyone. We seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We encourage applications even if your experience doesn't fully match the job description, as we value unique contributions. Plaid is an equal opportunity employer and values diversity. We do not discriminate based on race, color, national origin, ethnicity, religion, sex, sexual orientation, gender identity, age, military status, disability, or other protected characteristics. We consider qualified applicants with criminal histories and are committed to providing reasonable accommodations for candidates with disabilities.Compensation and Benefits
Additional compensation may be provided in the form of equity and/or commission. Plaid offers a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is determined by factors such as scope, responsibilities, candidate experience, skillset, and location. Compensation and benefits are subject to change. Compensation Range: $207.6K - $339.6KKey skills/competency
AI Strategy, Machine Learning Systems, Product Management, Platform Development, Data Science, Technical Fluency, Cross-Functional Collaboration, AI Ethics, LLMs, Fintech.Skills & topics
- Product Manager
- AI
- Machine Learning
- Data Science
- Platform
- Fintech
- Strategy
- Engineering
- LLM
- Embeddings
How to get hired
- Tailor your resume: Emphasize your experience with AI/ML product leadership, technical fluency in ML systems, and platform development. Quantify impact with measurable results.
- Showcase AI expertise: Highlight projects involving LLMs, embeddings, or agentic systems, especially in regulated domains like fintech.
- Demonstrate platform thinking: Detail your experience building scalable developer or data platforms with APIs and frameworks.
- Prepare for technical discussions: Be ready to discuss ML model training, deployment, monitoring, and responsible AI practices with engineers and data scientists.
- Understand Plaid's mission: Articulate how your experience aligns with unlocking financial freedom and promoting an equitable financial ecosystem.
Technical preparation
Deeply understand ML system lifecycles.,Practice explaining complex AI concepts.,Review LLM, embeddings, and agentic systems.,Prepare for platform architecture discussions.
Behavioral questions
Describe a time you defined AI platform vision.,How have you driven AI products to launch?,Share an example of cross-functional AI collaboration.,How do you ensure responsible AI practices?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What specific AI/ML technologies are emphasized for the Staff Product Manager role at Plaid?
- The Staff Product Manager role at Plaid emphasizes experience with modern ML systems, including their training, evaluation, deployment, and monitoring. Nice-to-have skills include hands-on experience with LLMs, embeddings, or agentic systems in production, particularly within regulated domains like fintech.
- How does Plaid approach diversity and inclusion for the Staff Product Manager position?
- Plaid is committed to building a diverse team and encourages applications from individuals with unique experiences. They value diversity and do not discriminate based on protected characteristics, and provide accommodations for candidates with disabilities.
- What is the expected experience level for the Staff Product Manager - AI Foundations role?
- The role requires a minimum of 8 years of product management experience, with a strong emphasis on leading AI/ML or applied intelligence products from their initial concept through to production, demonstrating measurable impact.
- Can you describe the 'AI Foundations' aspect of this Product Manager role at Plaid?
- The AI Foundations role at Plaid focuses on building the underlying data and intelligence layer that enables smarter financial experiences. This includes developing core AI systems like embeddings and representation learning, and integrating applied models to enhance user and developer outcomes.
- What kind of technical discussions can I expect during the interview for the Staff Product Manager role at Plaid?
- Interviews will likely involve deep dives into your technical fluency regarding ML systems, including training, evaluation, deployment, and monitoring. You should be prepared to confidently engage with engineers and data scientists on these topics.
- What does 'platform mindset' mean for this Staff Product Manager position?
- A 'platform mindset' for this role means experience in building scalable developer or data platforms. This involves creating well-designed primitives, APIs, and frameworks that enable other products and developers to leverage AI capabilities effectively across Plaid's ecosystem.
- What are the key responsibilities of a Product Manager on Plaid's AI Foundations team?
- Key responsibilities include defining the AI platform vision and roadmap, partnering with engineering and data science to design scalable AI systems, driving product execution from concept to production, collaborating cross-functionally, measuring impact, and communicating complex AI concepts clearly.
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