Site Leader - Randolph
OnTrac · Randolph, MA
- On site
- Full-time
- $138,600 / year
- Randolph, MA
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Subject: Interested in the Site Leader - Randolph role at OnTrac
Hi Sam — I came across the Site Leader - Randolph opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and OnTrac stood out because…
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Job highlights
- Oversee daily warehouse operations and efficiency.
- Manage and develop a high-performing team.
- Drive operational excellence through KPI analysis.
- Ensure compliance with safety and labor standards.
- Build relationships with service providers.
About the role
Branch Operations Manager
OnTrac is hiring a Branch Operations Manager! As an Operations Manager at OnTrac, you will play a pivotal role in overseeing and optimizing the day-to-day activities to ensure efficiency and productivity. Your primary responsibilities will revolve around managing personnel, implementing strategic processes, and sustaining a positive work culture within the warehouse.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
Location & Pay
- Location: 21 Randolph St Randolph, MA 02368
- Pay: $92,400 - $138,600 (depending on experience)
- Shift(s): Monday to Friday from 5:00 AM to 2:00 PM
Unpacking The Benefits
We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.
- Health & Protection: Medical, Dental, and Vision insurance; HSA and FSA options; Life and Disability coverage (basic and voluntary); Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance.
- Financial & Future: Competitive benefits and 401(k) with company match; Referral Bonus Program – up to $500 per referral!
- Time Away & Leave: Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave; Paid Holidays.
- Work & Life Support: Employee Assistance Program; Safe and clean work environment.
The Must-Haves
- GED/Diploma required; college degree preferred.
- Four years of experience in logistics and/or transportation or can be less if a college degree.
- A minimum of 3 years of experience managing people, 1 of which is in a similar industry.
- Intermediate to advanced Microsoft Office and mathematical skills.
- Effective communication skills including the ability to give honest, constructive feedback.
- Basic English language proficiency (spoken and written) required for understanding safety and operational instructions in a fast-paced warehouse environment.
Your Mission In Motion
- Lead, manage, and develop a high-performing team through effective hiring, coaching, performance management, and employee engagement strategies.
- Drive operational excellence by analyzing KPIs, implementing process improvements, and ensuring compliance with safety and labor standards.
- Oversee daily labor planning and sort operations, partnering with cross-functional teams to address operational challenges and ensure resource alignment.
- Champion a culture of safety, ensuring adherence to key protocols such as dock safety and lockout/tagout procedures.
- Build strong relationships with Contracted Service Providers (RSPs), managing contractual performance and facilitating clear, ongoing communication.
- Maintain a visible leadership presence on the floor, ensuring operational readiness, materials availability, and continuous process efficiency.
About OnTrac
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Equal Opportunity Employer
OnTrac is proud to be an Equal Opportunity Employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.
Key skills/competency
- Operations Management
- Logistics Management
- Team Leadership
- Performance Analysis
- Process Improvement
- Warehouse Operations
- KPI Management
- Safety Compliance
- Employee Engagement
- Supply Chain
Skills & topics
- Branch Operations Manager
- Logistics
- Transportation
- Operations Management
- Warehouse Management
- Team Leadership
- KPI Analysis
- Process Improvement
- Safety Compliance
- Supply Chain
How to get hired
- Tailor your resume: Highlight your logistics, transportation, and people management experience, emphasizing achievements in operational efficiency and team development.
- Showcase leadership skills: Prepare to discuss your experience in hiring, coaching, performance management, and fostering a positive work culture.
- Quantify achievements: Use data and KPIs to demonstrate your impact on operational improvements and team performance in your resume and during interviews.
- Understand warehouse operations: Be ready to discuss your knowledge of safety protocols, labor standards, and daily labor planning in a warehouse setting.
- Express enthusiasm for OnTrac: Research OnTrac's mission and values, and articulate how your skills align with their goals as a leading delivery service provider.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of the Branch Operations Manager at OnTrac?
- The Branch Operations Manager at OnTrac is responsible for overseeing daily warehouse operations, managing and developing a team, driving operational excellence through KPI analysis, ensuring safety and labor compliance, and building relationships with service providers.
- What qualifications are essential for the Operations Manager role at OnTrac?
- Essential qualifications include a GED/Diploma (college degree preferred), four years of logistics/transportation experience (less if degreed), at least three years of people management experience (one in a similar industry), intermediate to advanced Microsoft Office and mathematical skills, effective communication, and basic English proficiency.
- What is the salary range for the Branch Operations Manager position at OnTrac?
- The salary range for the Branch Operations Manager position at OnTrac is $92,400 to $138,600 annually, depending on experience.
- What are the work hours for the Operations Manager at OnTrac?
- The work hours for the Operations Manager are Monday to Friday, from 5:00 AM to 2:00 PM.
- Does OnTrac offer a comprehensive benefits package for its employees?
- Yes, OnTrac offers a comprehensive benefits package, including medical, dental, vision insurance, 401(k) with company match, paid time off, and an Employee Assistance Program.
- How can I best prepare my resume for the Branch Operations Manager role at OnTrac?
- To best prepare your resume, highlight your experience in logistics, transportation, people management, operational efficiency, and team development. Quantify your achievements using data and KPIs where possible.
- What kind of team will I be managing as an Operations Manager at OnTrac?
- You will be leading a high-performing warehouse team, focusing on hiring, coaching, performance management, and employee engagement to ensure operational success.
- How important is safety in the Operations Manager role at OnTrac?
- Safety is a top priority. You will be expected to champion a culture of safety and ensure adherence to key protocols such as dock safety and lockout/tagout procedures.
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