Healthcare Support Worker
NELFT NHS Foundation Trust · Grays, England, United Kingdom
- On site
- Part-time
- £24,000 / year
- Grays, England, United Kingdom
Job highlights
- Support patient care in a day hospital setting.
- Perform clinical and administrative duties.
- Join a supportive NHS team.
- Opportunities for local residents.
- Requires NVQ Level 3 qualification.
About the role
Band 3 Healthcare Assistant - Thurrock Day Hospital
NELFT NHS Foundation Trust is seeking a motivated and dynamic Band 3 Healthcare Assistant with an interest in general physical health for an exciting opportunity at the Thurrock Day Hospital. This clinic-based service operates primarily from Thurrock Community Hospital, with additional clinics across Thurrock. The service provides specialized care including Complex Wound Care Clinics, Peripheral Line management, ECG monitoring, and 24hr Blood Pressure Monitoring.
At NELFT, we are dedicated to supporting and investing in our local communities. We encourage applications from individuals residing in the areas we serve to foster a workforce that reflects our diverse patient population, enhances culturally informed care, and bolsters local employment.
We particularly welcome applications from local Health and Social Care students and college leavers eager to begin their NHS careers.
Main duties of the job
- Conduct clinical appointments at Thurrock Day Hospital and Corringham Integrated Medical and Wellbeing Centre under the supervision of a registered nurse.
- Perform administrative tasks, including basic equipment ordering, stock management, and patient appointment/waiting list booking.
What we are looking for:
- Flexibility and strong teamwork skills.
- Ability to work effectively under pressure.
- Excellent interpersonal and IT skills.
- Effective communication with patients, carers, and the wider Multidisciplinary Team (MDT).
- NVQ Level 3 or equivalent qualification in Health and Social Care.
We are keen to hear from experienced healthcare assistants or social care workers with proven clinical and communication skills to join our friendly, supportive, and innovative team. Previous NHS community setting experience is highly desirable but not essential. The successful applicant will demonstrate the ability to utilize a range of skills and experience from clinical practice to assist the registered clinician in undertaking comprehensive and holistic assessments.
Our Values 2025 - 2030
Co-produced with our colleagues, patients, and carers, our three core values are:
- We are kind.
- We are respectful.
- We work together with our communities.
These values guide us in striving to provide the best care by the best people.
Starting with NELFT
NELFT places significant importance on welcoming and inducting new starters. All new employees begin on the first Monday of each month and will undergo a comprehensive induction program of up to two weeks. This includes mandatory training, systems training, and equipment allocation. New starters will also have opportunities to meet the executive team, senior managers, and attend drop-in sessions on engagement, health, and wellbeing.
Probationary Period
This post is subject to a probationary period.
High Cost Area Supplement - Fringe
This post attracts a High Cost Area Supplement of 5% of basic salary (minimum £1,346, maximum £2,270 per annum, pro-rata for part-time).
Certificates of Sponsorship
As a registered sponsor organization, we may be able to offer sponsorship for eligible job roles. Please verify your eligibility under the UKVI points-based system. Note that High-Cost Area Supplements (HCAS) are excluded when calculating basic salary for sponsorship purposes.
Please refer to the attached Job Description and Person Specification for comprehensive details. We encourage you to consult these documents when submitting your application. Applications are welcomed even if not all criteria are met. Apply promptly as some posts may close early.
For an Informal Chat or Visit:
Contact Lisa Treacy, Clinical Lead, Thurrock Day Hospital at lisa.treacy@nelft.nhs.uk.
In her absence, contact Mark Mager, Operational Lead, at mark.mager@nelft.nhs.uk.
Key skills/competency
- Healthcare Assistant
- Clinical Appointments
- Patient Care
- Thurrock Day Hospital
- NHS
- NVQ Level 3
- Communication Skills
- Teamwork
- Administrative Functions
- Health and Social Care
Skills & topics
- Healthcare Assistant
- Band 3
- NHS
- Clinical Support
- Patient Care
- Thurrock
- Day Hospital
- Community Healthcare
- NVQ Level 3
- Health and Social Care
How to get hired
- Tailor your resume: Highlight your NVQ Level 3 in Health and Social Care, clinical experience, and communication skills, aligning with the Healthcare Assistant Band 3 role at NELFT.
- Emphasize teamwork and pressure handling: Showcase examples of working effectively in teams and managing stressful situations, as mentioned in the job description.
- Address local community focus: If you live in the areas served by NELFT, clearly state this to align with their community prioritization.
- Prepare for interviews: Be ready to discuss your understanding of NELFT's values (kindness, respect, community) and provide examples of your clinical and interpersonal capabilities.
- Express interest early: Apply promptly as some positions may close early, and consider an informal chat with the hiring manager if needed.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the main responsibilities of a Healthcare Assistant Band 3 at NELFT's Thurrock Day Hospital?
- As a Healthcare Assistant Band 3 at Thurrock Day Hospital, your main responsibilities will include carrying out clinical appointments under the direction of a registered nurse and performing administrative tasks such as basic equipment ordering, stock management, and patient booking. You will assist the registered clinician in holistic patient assessments.
- What qualifications are required for the Healthcare Assistant Band 3 position at NELFT?
- To be considered for the Healthcare Assistant Band 3 role, you must hold an NVQ Level 3 or an equivalent qualification in Health and Social Care. While previous NHS community setting experience is desirable, it is not essential.
- Does NELFT offer sponsorship for international candidates for the Healthcare Assistant Band 3 role?
- NELFT is a registered sponsor organization, but sponsorship availability varies by job role. Candidates should check their eligibility under the UKVI points-based system. Please note that High Cost Area Supplements (HCAS) are not included when calculating basic salary for sponsorship.
- What is the High Cost Area Supplement for this Healthcare Assistant role in Thurrock?
- This Healthcare Assistant position attracts a High Cost Area Supplement of 5% of the basic salary. This supplement has a minimum payment of £1,346 and a maximum of £2,270 per annum, applied pro-rata for part-time employees.
- How does NELFT support new starters in the Healthcare Assistant Band 3 role?
- NELFT prioritizes a thorough induction process for all new starters, which lasts up to two weeks and includes mandatory training, systems training, and equipment allocation. New employees begin on the first Monday of each month and have opportunities to meet senior staff and attend support sessions.
- What are NELFT's core values, and how do they apply to the Healthcare Assistant position?
- NELFT's core values are 'We are kind,' 'We are respectful,' and 'We work together with our communities.' These values are central to their mission of providing the best care by the best people, and successful candidates are expected to embody them in their daily work as a Healthcare Assistant.
- Can I apply for the Healthcare Assistant Band 3 role if I don't meet all the criteria in the person specification?
- Yes, NELFT encourages applications even if you do not meet every single criterion listed in the person specification. They value potential and encourage interested candidates to apply and refer to the attached Job Description and Person Specification when completing their application.