Talent Acquisition Pipeline Manager

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Position Summary

The Talent Acquisition Manager, Pipeline leads the operational engine of Nava’s recruiting function. This role is responsible for the health, efficiency, and scalability of the end-to-end hiring pipeline—ensuring candidates move through the process with speed, precision, and consistency while recruiting teams have the structure and support needed to deliver strong hiring outcomes. This person will directly manage a team of Coordinators, and Sourcers, serving as the connective tissue between recruiting strategy and day-to-day execution. They will oversee pipeline operations, interviewer capacity, recruiting workflows, and talent support systems that enable the broader Talent Acquisition function to operate efficiently and at scale. This is a high-impact role for someone energized by building systems, driving accountability, and turning ambiguous operational challenges into repeatable, scalable processes. Success in this role means stronger pipeline health, improved hiring efficiency, better operational visibility, and a more effective, well-supported recruiting organization.

What you'll do

• Lead the operational strategy and day-to-day execution of Nava’s talent acquisition pipeline across sourcing, coordination, and recruiting support functions
• Manage and develop a team of Coordinators, and Sourcers, driving accountability, clarity, and strong performance across pipeline operations
• Oversee end-to-end pipeline health, ensuring candidate flow is efficient, consistent, and aligned to hiring priorities
• Build and protect interviewer capacity by improving interview planning, scheduling workflows, and stakeholder readiness
• Improve time-to-fill by strengthening pipeline readiness, workflow efficiency, and recruiting support operations
• Drive operational rigor across scheduling, sourcing support, candidate movement, reporting, and process execution
• Partner closely with Talent Partners, talent leaders, Staffing, and hiring leaders to align pipeline operations with hiring forecasts and business priorities
• Translate recruiting data into actionable insights and operational improvements that improve hiring outcomes
• Build scalable systems, workflows, and process standards that improve efficiency, consistency, and candidate experience
• Ensure recruiting support functions deliver a high-quality experience for candidates, interviewers, recruiters, and hiring managers
• Continuously improve talent acquisition operations through process design, systems thinking, and operational problem-solving

Required Skills

• Experience in talent acquisition, recruiting operations, pipeline management, or recruiting support functions
• Experience managing and developing recruiting support teams, including coordinators, sourcers, or similar roles
• Experience improving hiring operations, pipeline efficiency, and recruiting workflows in fast-paced environments
• Experience owning recruiting metrics, reporting, and operational performance insights
• Experience partnering cross-functionally with recruiters, HR, and business stakeholders to improve hiring outcomes
• 6+ years of experience in Talent Acquisition and recruiting operations
• 3+ years of people management experience leading recruiting support, operations, or pipeline teams
• Bachelor’s degree or equivalent combination of professional experience and training
• Strong command of recruiting operations, pipeline management, and how staffing workflows impact hiring outcomes
• Proficiency with ATS platforms and recruiting tools such as Greenhouse
• Strong analytical skills with experience building reports and making data-driven decisions
• Strong process design, workflow optimization, and systems-thinking capabilities
• Strong understanding of federal and state employment laws
• Excellent written and verbal communication skills
• Strong organizational skills and operational judgment

Desired Skills

• Experience in a professional services, consulting, or technology environment, ideally within a multi-state organization
• Experience supporting high-volume, rapid-scale, or operationally complex hiring environments
• Experience with interviewer capacity planning, workforce planning, or recruiting resource planning
• Experience working alongside or managing recruiting analytics or TA data functions
• Experience improving recruiting systems, tooling, and operational infrastructure
• 8+ years of experience in Talent Acquisition, recruiting operations, or pipeline management
• 4+ years of people leadership experience
• Familiarity with capacity planning and workforce planning concepts
• Experience with recruiting analytics, dashboard reporting, and operational forecasting
• Proficiency with Google Workspace
• Advanced stakeholder management and team leadership skills

Compensation

$135,000—$146,000 USD

Other Requirements

All roles at Nava require the following:

• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Location

We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. Equal Employment Opportunity Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.

Key skills/competency

• Talent Acquisition
• Recruiting Operations
• Pipeline Management
• People Management
• ATS Platforms
• Process Design
• Data Analysis
• Workflow Optimization
• Stakeholder Management
• Recruiting Metrics