Senior Cyber Support Developer
MANTECH · Denver, CO
- On site
- Full-time
- $120,000 / year
- Denver, CO
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Job highlights
- Support key development efforts for scalable solutions.
- Maintain IT infrastructure, security, and reliability.
- Solve complex technical problems with best practices.
- Provide technical support for high system availability.
- Requires TS/SCI with Polygraph clearance.
About the role
About the Role
Mentech is looking for a motivated, career and customer-oriented Senior Cyber Support Developer to join our team in Denver, CO. This role is crucial for supporting key development efforts and contributing to the creation of scalable, high-quality solutions that meet mission needs.Responsibilities
- Maintain enterprise IT infrastructure, ensuring system reliability and security in a virtualized environment.
- Identify and implement best-practice solutions for complex technical problems.
- Manage server infrastructure and perform system upgrades for consistent operational performance.
- Provide technical support to ensure high system availability and a robust security posture.
- Manage user access controls, deploy security patches, configure network infrastructure, and automate pipelines.
- Collaborate with internal stakeholders and team members to develop solutions supporting business and mission requirements.
Minimum Qualifications
- 5+ years of software administration experience.
- Experience supporting large, complex software development projects.
- Experience configuring and maintaining virtual environments.
- Experience maintaining and managing ServiceNow instances.
- Hold a current IAT Level II certification (GSEC, Security+, SSCP, or CCNA-Security) or obtain one within 6 months of hire.
Preferred Qualifications
- Experience with Kubernetes orchestration, GitLab CI/CD pipeline implementation, AWS EKS management, and Linux server administration.
- Ability to diagnose complex technical issues, develop effective solutions, and deliver resolutions promptly.
- Certified ServiceNow Administrator (CSA) credential.
Clearance Requirements
- Must possess a current/active TS/SCI with a Polygraph.
Physical Requirements
- Must be able to remain in a stationary position 50% of the time.
- Must be able to occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers via email, phone, or virtual communication.
- May involve delivering presentations.
Key Skills/Competency
- Cyber Security
- System Administration
- IT Infrastructure
- Virtualization
- Technical Support
- Problem Solving
- System Security
- Network Configuration
- Pipeline Automation
- ServiceNow
Skills & topics
- Senior Cyber Support Developer
- Cyber Security
- System Administration
- IT Infrastructure
- Virtualization
- Technical Support
- Problem Solving
- ServiceNow
- Kubernetes
- CI/CD
- AWS
- Linux
- TS/SCI
- Polygraph
- Denver
- Software Development
How to get hired
- Tailor your resume: Highlight your 5+ years of software administration and experience with complex projects and virtual environments.
- Showcase certifications: Emphasize your IAT Level II certification or your plan to obtain one.
- Demonstrate relevant skills: Detail your experience with ServiceNow, Kubernetes, CI/CD, and AWS EKS if applicable.
- Address clearance requirements: Clearly state your current/active TS/SCI with Polygraph clearance.
- Prepare for technical questions: Be ready to discuss complex problem-solving scenarios and system administration challenges.
Technical preparation
Master system administration and virtual environments.,Practice diagnosing complex technical issues.,Familiarize with ServiceNow and CI/CD tools.,Review Kubernetes and AWS EKS concepts.
Behavioral questions
Describe a complex technical problem you solved.,How do you ensure system security and reliability?,Explain your collaboration approach with stakeholders.,How do you prioritize support tasks?
Frequently asked questions
- What are the primary responsibilities of a Senior Cyber Support Developer at MANTECH?
- As a Senior Cyber Support Developer at MANTECH, you will be responsible for maintaining enterprise IT infrastructure, ensuring system reliability and security in virtualized environments, identifying and implementing solutions for technical problems, and providing technical support for high system availability. You will also manage user access controls, deploy security patches, configure network infrastructure, and automate pipelines, collaborating with stakeholders to meet mission requirements.
- What are the minimum qualifications for the Senior Cyber Support Developer role at MANTECH?
- The minimum qualifications include 5+ years of software administration experience, experience supporting large, complex software development projects, and experience with configuring and maintaining virtual environments. You also need experience with maintaining and managing ServiceNow instances and must hold a current IAT Level II certification (GSEC, Security+, SSCP, or CCNA-Security) or be able to obtain one within 6 months of hire.
- Does MANTECH require specific security clearance for the Senior Cyber Support Developer position?
- Yes, MANTECH requires candidates for the Senior Cyber Support Developer role to have a current/active TS/SCI with a Polygraph clearance. This is a mandatory requirement for the position.
- What are the preferred qualifications for this role at MANTECH?
- Preferred qualifications include experience with Kubernetes orchestration, GitLab CI/CD pipeline implementation, AWS EKS management, and Linux server administration. Additionally, the ability to diagnose complex technical issues and develop effective solutions is highly valued. A Certified ServiceNow Administrator (CSA) credential is also preferred.
- What kind of technical environment can I expect to work in as a Senior Cyber Support Developer at MANTECH?
- You can expect to work within a virtualized environment, maintaining enterprise IT infrastructure. This includes managing server infrastructure, configuring network infrastructure, and potentially implementing solutions using technologies like Kubernetes, GitLab CI/CD, and AWS EKS. ServiceNow instance management is also a key part of the environment.
- What is the location for the Senior Cyber Support Developer position at MANTECH?
- The Senior Cyber Support Developer position is located in Denver, CO.