Security Officer
FirstService Residential · Miami Beach, FL
- On site
- Full-time
- $40,000 / year
- Miami Beach, FL
Job highlights
- Provide high-level service to residents and guests.
- Monitor security systems and respond to emergencies.
- Control building access and maintain safety.
- Accurately log daily activities and reports.
- Requires physical stamina and flexibility.
About the role
Job Overview
Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.
Your Responsibilities
- Demonstrates excellent customer service, communication, and time management skills.
- Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
- Responds to emergency situations in a timely manner.
- Monitors and controls access to the building.
- Accurately maintains daily logs, records, and forms.
- Maintains a safe and secure environment throughout the building/property.
- Follows safety procedures and maintains a safe work environment.
- Works shifts that are subject to change based on property needs.
- Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
- Attends Security / Front Desk staff meetings.
- May be assigned other duties by the on-site Community Association Manager.
Skills - Qualifications
- High school diploma or equivalency required.
- College level courses in business or hospitality preferred.
- Must possess strong customer service background.
- Two (2) to three (3) years of business experience in a similar position preferred.
- Command of information system hardware/software is required.
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication, and interpersonal skills required.
Physical Requirements
- Ability to lift 30 - 50 lbs.
- Work in an upright, standing, or sitting position for long periods of time.
- Handle, grasp, and lift objects and packages.
- Reach with hands and arms.
- Communicate, receive, and exchange ideas and information by means of the spoken and written word.
- Ability to navigate the building/property quickly and easily as required to meet the job functions.
- Complete all required forms.
- Ability to work extended hours and weekends based on building requirements.
- Ability to respond to emergencies and callouts in a timely manner.
Schedule
Varies
What We Offer
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation
$18 -19 Hourly
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#INDHR
Automated Employment Decision Tool (AEDT) Usage
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations
Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Key skills/competency
- Security Officer
- Customer Service
- Access Control
- Emergency Response
- Log Maintenance
- Electronic Security Systems
- Communication Skills
- Interpersonal Skills
- Property Safety
- Hospitality
Skills & topics
- Security Officer
- Customer Service
- Access Control
- Emergency Response
- Security Systems
- Log Maintenance
- Property Safety
- Communication
- Interpersonal Skills
- Residential Security
How to get hired
- Tailor your resume: Highlight customer service, security experience, and system operation skills.
- Craft a strong cover letter: Emphasize your reliability and ability to handle emergencies.
- Prepare for interviews: Practice answering questions about customer service and emergency response.
- Showcase soft skills: Demonstrate strong communication and interpersonal abilities.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of a Security Officer at FirstService Residential?
- The Security Officer at FirstService Residential is responsible for providing excellent service to residents and guests, monitoring and operating security systems, responding to emergencies, controlling building access, and maintaining accurate daily logs. They play a crucial role in ensuring the safety and security of the property.
- What qualifications are needed to become a Security Officer at FirstService Residential?
- A high school diploma or equivalency is required. Preferred qualifications include college courses in business or hospitality, a strong customer service background, and 2-3 years of business experience in a similar position. Proficiency with information system hardware/software and effective communication skills are essential.
- What is the compensation for a Security Officer at FirstService Residential?
- The compensation for a Security Officer position at FirstService Residential is $18 - $19 per hour.
- What benefits does FirstService Residential offer Security Officers?
- Full-time associates are eligible for comprehensive benefits, including medical, dental, and vision plans. Additionally, they receive time off benefits, paid holidays, and a 401k with a company match.
- Does FirstService Residential use an Automated Employment Decision Tool (AEDT) for Security Officer roles?
- Yes, FirstService Residential may use an Automated Employment Decision Tool (AEDT) to assist in objectively evaluating candidate qualifications based on job-related characteristics. Candidates can request information about the AEDT if they reside in New York City.
- What are the physical requirements for a Security Officer at FirstService Residential?
- The role requires the ability to lift 30-50 lbs, work in an upright position for extended periods, handle objects, reach, and navigate the property quickly. It also involves communicating effectively, completing forms, and the ability to respond to emergencies and callouts promptly.
- Can I request a reasonable accommodation during the application process for the Security Officer role?
- Yes, candidates requiring an alternative selection process or reasonable accommodation can make a request through the designated contact channel: national_recruiting@fsresidential.com.