Business Systems Analyst II
First Citizens Bank · Raleigh, NC
- Hybrid
- Full-time
- $120,000 / year
- Raleigh, NC
Job highlights
- Provide advanced business system support.
- Assess needs and implement functional specifications.
- Analyze data and produce insightful reports.
- Offer daily technical support and system enhancements.
- Gather and document system requirements.
About the role
Business Systems Analyst II
Overview
We are looking for candidates who have current FCB contract experience with 5+ years of iCIMS system admin support. This position is responsible for providing advanced technical and operational business system support. Performs needs assessments to determine business requirements, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group.
Responsibilities
Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.
Qualifications
- Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
Preferred Experience
- FCB contract experience with 5+ years of iCIMS system admin support.
This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $89,000 and $120,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Key skills/competency
- Business Systems Analysis
- iCIMS System Administration
- Data Analysis
- System Support
- Requirements Gathering
- Reporting
- Functional Specifications
- Process Improvement
- Technical Support
- Business Objectives
Skills & topics
- Business Systems Analyst
- iCIMS
- System Administration
- Data Analysis
- Requirements Gathering
- Technical Support
- Financial Services
- Banking
- Analytics
- Operational Support
How to get hired
- Tailor your resume: Highlight iCIMS admin experience and FCB contract history.
- Quantify achievements: Use numbers to show impact in data analysis and system support.
- Showcase iCIMS expertise: Emphasize 5+ years of iCIMS system admin support.
- Address qualifications directly: Match your education and years of experience.
- Prepare for interview: Be ready to discuss system analysis and problem-solving.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Business Systems Analyst II role at First Citizens Bank?
- The Business Systems Analyst II role at First Citizens Bank focuses on providing advanced technical and operational support for business systems, assessing business requirements, implementing functional specifications, and supporting bank objectives through data analysis and reporting, with a strong emphasis on iCIMS system administration.
- What specific iCIMS experience is preferred for this Business Systems Analyst II position?
- Preferred experience for this Business Systems Analyst II position includes at least 5 years of iCIMS system administration support, ideally within an FCB contract environment.
- What are the minimum educational and experience requirements for the Business Systems Analyst II role?
- The minimum qualifications include either a Bachelor's Degree with 2 years of experience in Systems Support, Analytics, or Operational Support, OR a High School Diploma or GED with 6 years of experience in these fields.
- What is the salary range for the Business Systems Analyst II position at First Citizens Bank?
- The base pay for this position is generally between $89,000 and $120,000 annually, with the actual starting salary determined by skills, experience, and location.
- Does First Citizens Bank offer benefits for this Business Systems Analyst II role?
- Yes, First Citizens Bank offers a competitive benefits program as an integral part of total rewards. More information can be found on their careers website.
- How long will the Business Systems Analyst II job posting remain active?
- The job posting is expected to remain active for 3 days from the initial posting date but may be extended or taken down early due to business needs or applicant volume.
- What kind of data analysis is expected from the Business Systems Analyst II?
- The Business Systems Analyst II is expected to source, compile, interpret, and analyze data for accuracy and efficiency, and to effectively communicate the output of these analyses.
- Will the Business Systems Analyst II guide other team members?
- Yes, the Business Systems Analyst II may occasionally guide less experienced analysts in the work group, indicating a potential for mentorship or team leadership.