Account Manager, Corporate Subscriptions (SMB)
Dow Jones · New York, NY
- On site
- Full-time
- $125,000 / year
- New York, NY
✓ Hiring manager found for this role
Email the hiring manager to get a response.
Get their verified email + an intro that's ready to send.
Account Manager, Corporate Subscriptions (SMB)
Dow Jones · New York, NY
Taylor Morgan
Hiring Manager · h•••••@rr.jobsyn.org
✍️ Your intro emailReady to send
Subject: Interested in the Account Manager, Corporate Subscriptions (SMB) role at Dow Jones
Hi Taylor — I came across the Account Manager, Corporate Subscriptions (SMB) opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Dow Jones stood out because…
🔒 Unlock to read & send
✎ Personalized to your résumé after sign-up.
$1 once
Just this hiring manager
Best value
$9/mo
Unlimited — any job, anywhere
- ✓ Verified email of the hiring manager
- ✓ Intro email personalized to your résumé
- ✓ $9/mo = unlimited — any job link
Secure checkout · cancel anytime
View the original posting ↗
Not recommended alone — most applicants never hear back.
Job highlights
- Drive renewals and revenue for SMB accounts.
- Act as a trusted advisor to clients.
- Generate and close deals to meet targets.
- Manage sales pipeline using Salesforce.
- Collaborate with internal teams for product improvement.
About the role
About The Team
When you join Dow Jones, you become part of one of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, radio and television--including some of the widest-read and most-respected brands, such as Factiva, The Wall Street Journal, and Barron's. Our media inform the discussions and decisions that are vital to the world's commerce, while our databases make the business world more transparent, allowing our customers to uncover growth opportunities and mitigate risk. We continually develop technology to transform information into insight and insight into prosperity. From 58 countries and in twenty-five languages, we enlighten and inspire audiences with authoritative, differentiated and trusted content.About The Role
Our corporate subscriptions team is seeking an account manager to drive customer retention and revenue expansion for small to medium-size business accounts. This role requires a mix of relationship management, problem-solving, and strategic growth skills.You Will
- Drive renewals, reduce churn and upsell where appropriate within assigned account base.
- Act as a trusted advisor, maintain regular communication with customers.
- Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
- Negotiate and close deals to meet and exceed revenue targets.
- Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
- Manage pipeline via Salesforce
- Provide training, resources, and best practices to maximize adoption
- Address customer concerns and challenges proactively to drive future retention and growth
- Achieve individual revenue targets
- Gather customer feedback to enhance new product development
- Drive renewals and reduce churn ensuring customers see value in product offering
- Advocate for customers internally by work with product, support and marketing teams
- Use platforms such as Salesforce and other sales-related resources to track health of sales pipeline
- Stay up-to-date on Dow Jones suite of enterprise subscription solutions
You Have
- 4+ years of experience
- Strong ability to build and maintain relationships with clients
- Experience acting as a trusted advisor to ensure customers maximize the value of the product
- Ability to stay up-to-date on product offerings (Dow Jones enterprise subscription solutions)
- Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements
- Background in subscription-based sales or enterprise account management
- Proficiency in Salesforce or other customer success platforms
Our Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/VetsReasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - Industries - Enterprise Subs Job Category: Sales Union Status: Union role Base Pay Range: $100,000.00 - $125,000.00 We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees. Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 53323Key skills/competency
- Account Management
- Customer Retention
- Revenue Expansion
- Salesforce
- Subscription Sales
- Relationship Management
- Upselling
- Negotiation
- Lead Generation
- Client Communication
Skills & topics
- Account Manager
- Corporate Subscriptions
- SMB Accounts
- Sales
- Customer Retention
- Revenue Growth
- Subscription Sales
- Salesforce
- Relationship Management
- Enterprise Sales
How to get hired
- Tailor your resume: Highlight 4+ years of subscription sales or enterprise account management experience, focusing on client relationship building and revenue growth.
- Showcase your skills: Emphasize your proficiency with Salesforce and your ability to act as a trusted advisor, driving customer value and retention.
- Prepare for interviews: Be ready to discuss your strategies for client engagement, upselling, and proactively addressing customer concerns.
- Demonstrate industry knowledge: Show understanding of subscription-based models and Dow Jones' enterprise solutions to prove your fit for the Corporate Subscriptions team.
Technical preparation
Master Salesforce CRM functionalities.,Practice subscription sales techniques.,Prepare for product knowledge discussions.,Understand lead generation strategies.
Behavioral questions
Describe a time you retained a key client.,How do you handle customer concerns proactively?,Explain your upsell strategy for SMBs.,How do you collaborate with internal teams?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the base pay range for the Corporate Subscriptions Account Manager role at Dow Jones?
- The base pay range for this role is $100,000.00 to $125,000.00 annually. This range may vary based on candidate experience, skills, and location.
- What are the key responsibilities of a Corporate Subscriptions Account Manager at Dow Jones?
- Key responsibilities include driving customer renewals, reducing churn, upselling within assigned accounts, acting as a trusted advisor, generating and closing deals, managing the sales pipeline in Salesforce, and advocating for customers internally.
- What experience is required for the Corporate Subscriptions Account Manager position?
- The role requires at least 4 years of experience, a strong ability to build client relationships, experience as a trusted advisor, background in subscription-based sales or enterprise account management, and proficiency in Salesforce or similar platforms.
- Does Dow Jones offer benefits for this Account Manager role?
- Yes, Dow Jones offers a comprehensive benefits package including healthcare plans, paid time off, retirement plans, education benefits, and more.
- How can I apply for the Corporate Subscriptions Account Manager job at Dow Jones?
- You can apply through the standard application process on the Dow Jones careers portal. Ensure your resume highlights relevant experience in account management and subscription sales.
- What is Dow Jones' approach to employee accommodation during the hiring process?
- Dow Jones is committed to providing reasonable accommodation for individuals with disabilities. If you need assistance, you can email talentresourceteam@dowjones.com with 'Reasonable Accommodation' in the subject line.
- What makes Dow Jones a unique company to work for as an Account Manager?
- Dow Jones is a leading global news and business intelligence company with prestigious brands like The Wall Street Journal. They focus on transforming information into insight and prosperity through innovation and technology.
Similar roles
Open positions we recommend based on this role.