
Operations Manager
Clean Harbors · Phoenix, AZ
- On site
- Full-time
- $95,000 / year
- Phoenix, AZ
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Subject: Interested in the Operations Manager role at Clean Harbors
Hi Taylor — I came across the Operations Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Clean Harbors stood out because…
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Job highlights
- Manage branch operations, safety, and efficiency.
- Drive revenue growth and customer relationships.
- Oversee budgeting, financial targets, and cost controls.
- Lead and develop a team of employees.
- Ensure compliance with safety and regulations.
About the role
Field Services Operations Manager - Chandler, AZ
Clean Harbors in Chandler, AZ is seeking a Field Services Operations Manager to manage overall branch operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction, growth and ensuring the success of the Company and its Employees. Having a strong sales aptitude is an asset, this role is responsible to drive revenue growth, and quoting.
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Why work for Clean Harbors?
- Health and Safety is our #1 priority and we live it 3-6-5!
- Focus on maintaining sustainability and cleaning the Earth
- Recruiting pay range - $70,000 - $95,000; 15% operations bonus
- Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
- Own part of the company with our Employee Stock Purchase Plan
- Opportunities for growth and development for all the stages of your career
- Company paid training and tuition reimbursement
Responsibilities
- Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
- Direct and optimize overall operations in the assigned geographic area
- Ensure the communication of all required report information is provided to all pertinent departments
- Review operational reports with attention to operational problems, customer concerns, and regulatory compliance and safety issues, and provide operational input
- Monitor overall branch performance with special attention to safety and environmental issues, providing solutions to problems that repeatedly affect branch performance or could lead to future issues
- Provide overall leadership and direction while maintaining a secure and respectful team-oriented workplace
- Ensure employees are operating according to company goals, objectives, and core values by monitoring and reinforcing employee compliance with Company Policies & Procedures as well as government and industry regulations
- Ensure staff are following safe work practices, completing job duties efficiently and that adequate support is provided
- Conduct periodic field visits to inspect the equipment and working environment
- Work closely with District Manager to monitor safety statistics and ensure compliance with reporting procedures regarding accidents/incidents and reporting, reviewing important documents submitted
- Aggressively market the Company services and seek growth opportunities in addition to maintaining collaborative and profitable relationships with customer organizations
- Prepare annual budget, based on market projections, needs for refurbishments, capital expenditures and fleet additions including the enforcement of cost controls and general efficiencies to ensure achievement of financial targets and profit margins while monitoring of all repair and maintenance costs and taking corrective actions when required, planning, organizing, directing and controlling all major maintenance to provide AFE’s to maintain budget guidelines
- Monitor on-going updates of equipment and parts inventories and general purchasing process to ensure quality and cost effectiveness while ensuring 100% compliance with regulated certification requirements for equipment and personnel training
- Perform annual Performance Reviews of all staff under your management and participate in the evaluation and development of niche markets to enhance profitability
- Identify and communicate potential growth opportunities for the company to the Operations Team
- Direct weekly meetings to ensure effective dissemination of information and tasks to applicable departments and employees
- Participate in the preparation of annual recommendations for field and office staff with regards to compensation recommendations, training and bonuses
- Follow all local, state (provincial) and federal compliance regulations and rules
- Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
- Safely observe all corporate operating guidelines and procedures
- Observe all company environmental health and safety operating guidelines
- Performs other duties as assigned
Qualifications
- Experience creating and understanding budgets including analysis and creation
- Excellent computer skills with applications such as Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Exceptional interpersonal skills with a demonstrated ability to maintain effective professional relationships while leading/mentoring in a team atmosphere
- A team player, with the ability to be a collaborative team member and supportive leader
- Ability to handle confidential information in a discreet and professional manner
- Strong attention to detail and well-developed organizational skills
- Leadership experience
- Perform physical functions per job requirements
- Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
- Established networks and recognition within the industry
- Industry knowledge and/or experience
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
Key skills/competency
- Operations Management
- Budget Management
- Team Leadership
- Sales Aptitude
- Revenue Growth
- Customer Relations
- Risk Management
- Strategic Planning
- Problem Solving
- Compliance
Skills & topics
- Operations Manager
- Field Services
- Branch Management
- Budgeting
- Sales
- Team Leadership
- Environmental Services
- Industrial Services
- Safety Management
- Compliance
- Microsoft Office
- Cost Control
- Revenue Growth
- Customer Relations
- Leadership
- Organizational Skills
- Performance Management
- Strategic Planning
- Problem Solving
- Risk Management
How to get hired
- Tailor your resume: Highlight operations management, budgeting, and leadership experience relevant to Clean Harbors' needs.
- Showcase sales aptitude: Emphasize any experience in driving revenue growth, quoting, and customer relationship management.
- Demonstrate safety commitment: Integrate keywords related to health, safety, environmental compliance, and regulatory adherence.
- Prepare for interviews: Be ready to discuss your leadership style, problem-solving skills, and experience with financial management.
- Research Clean Harbors: Understand their mission, industry impact, and commitment to sustainability to align your answers.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the Field Services Operations Manager role at Clean Harbors in Chandler, AZ?
- The recruiting pay range for the Field Services Operations Manager position at Clean Harbors is $70,000 - $95,000 annually, with an additional 15% operations bonus potential. Final compensation may vary based on factors like location, experience, and skills.
- What are the key responsibilities of a Field Services Operations Manager at Clean Harbors?
- The Field Services Operations Manager is responsible for the overall branch operations, ensuring safety, cost-effectiveness, and efficiency. This includes driving revenue growth, managing budgets, leading a team, ensuring regulatory compliance, and maintaining strong customer relationships.
- What benefits does Clean Harbors offer to its employees?
- Clean Harbors offers comprehensive health benefits after 30 days of full-time employment, including a 401K with company match. Employees also have the opportunity to own part of the company through the Employee Stock Purchase Plan and benefit from company-paid training and tuition reimbursement.
- What qualifications are required for the Field Services Operations Manager position?
- Required qualifications include experience with creating and understanding budgets, excellent computer skills (Microsoft Office Suite), exceptional interpersonal and leadership skills, strong attention to detail, and organizational skills. Leadership experience is essential, and candidates must pass a background check, drug test, and physical.
- Does Clean Harbors encourage internal growth and development for this Operations Manager role?
- Yes, Clean Harbors emphasizes opportunities for growth and development for all career stages. This includes company-paid training and tuition reimbursement, and performance reviews that aid in staff development.
- What is the emphasis on safety for the Field Services Operations Manager role?
- Health and Safety is Clean Harbors' number one priority. The Operations Manager is expected to ensure this by complying with all safe work practices, policies, and processes, and always acting in a safe manner, while also monitoring safety statistics and ensuring regulatory compliance.
- Is there a sales component to the Field Services Operations Manager role?
- Yes, a strong sales aptitude is an asset. The role is responsible for driving revenue growth, quoting, and aggressively marketing company services, in addition to maintaining profitable customer relationships.
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