Sales Manager (Full Time)
Carters Inc. · Riverhead, NY
- On site
- Full-time
- $48,240 / year
- Riverhead, NY
Email the hiring manager to get a response.
Get their verified email + an intro that's ready to send.
Subject: Interested in the Sales Manager (Full Time) role at Carters Inc.
Hi Jordan — I came across the Sales Manager (Full Time) opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Carters Inc. stood out because…
✎ Personalized to your résumé after sign-up.
- ✓ Verified email of the hiring manager
- ✓ Intro email personalized to your résumé
- ✓ $9/mo = unlimited — any job link
Secure checkout · cancel anytime
Job highlights
- Lead sales team and foster inclusive environment.
- Expertise in baby and children's apparel.
- Provide exceptional customer service and guidance.
- Drive sales results and build customer loyalty.
- Opportunities for professional growth and development.
About the role
About the Role
As a Full Time Sales Manager at Carter's, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.
What We Love About Carter's
Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality—from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.
Benefits We Love
- Schedules that fit your life, allowing focus on all aspects of your life.
- Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.
- Education “Advance You” Program: Earn a GED or bachelor’s degree tuition-free or learn English as a second language.
- Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and much more.
- Professional and personal development to shape your career and grow in your current role and beyond.
What You’ll Do
- Become a product and brand expert to help families navigate every moment from preemie to size 14.
- Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
- Maintain a genuine customer focus on the sales floor.
- Foster a positive, safe, and inclusive environment for employees and customers.
- Consistently model service standards and omni-channel experience while coaching others to success.
- Lead and execute an assigned business focus area through planning and detailed follow-through.
- Perform Leader on Duty supervisor responsibilities, driving results and responding to customer concerns.
- Utilize customer feedback to identify areas of opportunity and implement actions to drive results.
- Build customer loyalty through Company-sponsored programs, including credit.
- Offer consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
- Recognize exceptional performance through positive reinforcement and appreciation.
- Support store team with Asset Protection through consistent customer service, safety awareness, and operational controls.
Qualities We’d Love in a Candidate
- A positive and solutions-oriented mindset.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks at once.
- Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
- A variety of skills and experiences.
- A high school diploma or GED.
Physical Requirements
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Stand or walk for extended periods of time; climb up and down a ladder.
- Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.
Carter's for All
Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process.
Key skills/competency
- Sales Management
- Customer Service
- Team Leadership
- Brand Expertise
- Retail Operations
- Performance Coaching
- Inventory Management
- Visual Merchandising
- Customer Relationship Management
- Sales Floor Operations
Skills & topics
- Sales Manager
- Retail Management
- Customer Service
- Team Leadership
- Apparel Retail
- Sales
- Management
- Leadership
- Retail
- Customer Engagement
How to get hired
- Tailor your resume: Highlight your leadership, sales, and customer service experience relevant to retail management.
- Showcase your skills: Emphasize your ability to foster a positive team environment and drive sales results in your application.
- Prepare for interviews: Be ready to discuss your leadership style and how you handle customer concerns and team coaching.
- Research Carter's culture: Understand their commitment to families and children's apparel to align your responses with their values.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of a Sales Manager at Carter's?
- As a Sales Manager at Carter's, your key responsibilities include leading the sales team, fostering a positive and inclusive environment, becoming a product and brand expert, driving sales results, building customer loyalty, and performing Leader on Duty supervisor responsibilities. You will also coach the store team and support asset protection.
- What kind of benefits does Carter's offer its full-time employees?
- Carter's offers a comprehensive benefits package for full-time employees, including health benefits, mental health benefits, a generous employee discount, paid time off, holidays, parental leave, and an "Advance You" education program for tuition-free degree attainment or English language learning.
- What is the required education for a Sales Manager at Carter's?
- A high school diploma or GED is the minimum educational requirement for the Sales Manager position at Carter's. The company also offers an "Advance You" program to support further education.
- How does Carter's ensure a positive and inclusive work environment?
- Carter's emphasizes fostering a positive, safe, and inclusive environment by valuing and optimizing team members' skills and talents, providing ongoing training and development, and promoting a culture of caring and teamwork. They are an Equal Opportunity and Affirmative Action employer.
- What physical demands are associated with the Sales Manager role at Carter's?
- The Sales Manager role involves physical demands such as lifting up to 40 pounds, frequent bending, stooping, reaching, pushing, and pulling. You will also need to stand or walk for extended periods and potentially climb ladders. Availability including days, nights, weekends, and holidays is also required.
- Does Carter's use AI in its hiring process for the Sales Manager position?
- No, Carter's explicitly states that they do not use AI to make any decisions in their hiring process for this Sales Manager role.
- How is Carter's leadership style described for its Sales Managers?
- Carter's looks for leaders who foster a welcoming and inclusive environment, value and optimize skills and talents, and continually educate themselves and their team on product styles, features, and benefits. They encourage coaching, positive reinforcement, and support for the store team.
Similar roles
Open positions we recommend based on this role.