
Product Owner – DPMS, Payments, APIs & Partnerships
Carestream Dental · United States
- Hybrid
- Full-time
- $110,000 / year
- United States
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Subject: Interested in the Product Owner – DPMS, Payments, APIs & Partnerships role at Carestream Dental
Hi Jamie — I came across the Product Owner – DPMS, Payments, APIs & Partnerships opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Carestream Dental stood out because…
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Job highlights
- Drive product value and customer satisfaction.
- Gather requirements for payments, APIs, and partnerships.
- Collaborate with cross-functional teams on roadmap.
- Prioritize backlog for maximum business impact.
- Analyze market trends and product performance.
About the role
Product Owner – DPMS, Payments, APIs & Partnerships
Become a growth leader and driver at Carestream. Join the product management team as a Product Owner. The Product Owner is responsible for setting, prioritizing, and accepting the work delivered by the development team, ensuring that valuable functionality is added to the product. As the Product Owner for Payments, APIs, and Partnerships, you will focus on delivering scalable platform capabilities, seamless integrations, and payment experiences that drive customer value, operational efficiency, revenue growth, and strategic partner success.
The Product Owner will gather feature requests and requirements from current and future users of Sensei Cloud and coordinate with the appropriate scrum teams to schedule releases.
Preferred Focus Areas
The ideal candidate will be customer focused and can work with a cross-functional team to deliver product releases and have experience in these areas:
- Payment processing and payment operations
- APIs, developer platforms, and integrations
- SaaS and cloud-based products
- Strategic technology partnerships
- Revenue-generating platform capabilities
- Data-driven prioritization and outcome measurement
This important role will help to provide products that deliver business value to our customers as well as align with the overall company vision.
Primary Responsibilities
- Drive value to the business by prioritizing features, enhancements, integrations, and technical investments that deliver the highest value to customers, partners, and the organization.
- Serve as the voice of the customer by gathering, synthesizing, and sharing customer feedback, usage data, market insights, and business objectives to inform product decisions.
- Partner with internal and external stakeholders to understand business needs, identify opportunities, and align product priorities with strategic goals and customer outcomes.
- Collaborate with Product Managers, Product Owners, Engineering, Architecture, and business leaders to define and execute the product roadmap for payments, APIs, integrations, and strategic partnerships.
- Define, refine, and manage the product backlog, including epics, features, user stories, and technical enablers, ensuring work is clearly prioritized and aligned to business value.
- Assess and prioritize stories, features, defects, technical debt, and enhancement requests to maximize customer impact, business value, operational efficiency, and strategic objectives.
- Develop detailed requirements, user stories, acceptance criteria, and functional specifications that enable development teams to deliver high-quality solutions efficiently.
- Possess a strong understanding of end-to-end customer journeys, business processes, integrations, APIs, payment workflows, and system dependencies to support informed product decisions.
- Collaborate with stakeholders during product discovery, visioning, and solution development activities to ensure customer, technical, and business considerations are represented.
- Act as the primary advocate and subject matter expert for assigned products, APIs, integrations, and payment capabilities, serving as a key point of contact for internal and external stakeholders.
- Participate in Agile ceremonies, including sprint planning, backlog refinement, reviews, and acceptance testing, ensuring delivered functionality meets defined business requirements and quality standards.
- Research and analyze market trends, customer needs, competitor capabilities, emerging technologies, and industry developments within the dental software ecosystem to identify opportunities for innovation and growth.
- Measure and monitor product performance, adoption, reliability, customer satisfaction, and business outcomes to continuously improve products and inform future roadmap decisions.
Experience
- 1-4 years of product management or product owner experience
- Must be a passionate problem solver
- Eager to learn and adopt AI in your day-to-day job and workflows
- Experience in customer-facing roles is an advantage
- Experience in the health, dental, or benefits industry is an advantage
- Proven track record of working with cross-functional teams
- Proven analytical and problem-solving skills
Key skills/competency
- Product Owner
- Payments Processing
- API Integrations
- SaaS Products
- Strategic Partnerships
- Agile Methodologies
- Customer Feedback
- Product Roadmap
- Requirements Gathering
- Stakeholder Management
Skills & topics
- Product Owner
- Payments
- APIs
- Partnerships
- SaaS
- Agile
- Product Management
- Dental Software
- Integrations
- Cloud
How to get hired
- Tailor your resume: Highlight experience in product ownership, payments, APIs, and partnerships. Quantify achievements using keywords from the job description.
- Craft a compelling cover letter: Express your passion for product growth and problem-solving, showcasing your understanding of Carestream Dental's mission.
- Prepare for interviews: Be ready to discuss your experience with Agile methodologies, stakeholder management, and data-driven prioritization.
- Demonstrate AI enthusiasm: Showcase eagerness to learn and adopt AI tools, aligning with the company's forward-thinking approach.
- Research Carestream Dental: Understand their products, market position in dental software, and company values to ask informed questions.
Technical preparation
Behavioral questions
Frequently asked questions
- What specific payment processing experience is Carestream Dental looking for in a Product Owner?
- Carestream Dental is seeking a Product Owner with experience in payment processing and payment operations. This includes understanding the end-to-end customer journeys and business processes related to payments, as well as familiarity with revenue-generating platform capabilities.
- How important are API and integration experience for this Product Owner role?
- API and integration experience is crucial. The role specifically mentions focusing on delivering scalable platform capabilities and seamless integrations, requiring a strong understanding of APIs, developer platforms, and integrations within a SaaS/cloud environment.
- What does Carestream Dental mean by 'strategic technology partnerships' for this role?
- This likely refers to experience in identifying, evaluating, and managing partnerships with other technology companies. The goal is to leverage these partnerships to enhance the product offering, drive revenue, and achieve strategic business objectives within the dental software ecosystem.
- What is the expected level of experience with SaaS and cloud-based products for this Product Owner position?
- The job description indicates a preference for candidates with experience in SaaS and cloud-based products. This suggests an understanding of the unique aspects of developing, launching, and managing software delivered via a cloud infrastructure.
- How will data-driven prioritization be used by the Product Owner?
- Data-driven prioritization means using customer feedback, usage data, market insights, and business objectives to make informed decisions about what features, enhancements, or technical investments will deliver the most value. The Product Owner will measure and monitor product performance to refine these priorities.
- What kind of AI adoption is Carestream Dental looking for in this Product Owner?
- Carestream Dental is eager for candidates to learn and adopt AI in their day-to-day jobs and workflows. This suggests an openness to leveraging AI for improving product development processes, enhancing customer experiences, or gaining deeper insights from data.
- Is experience in the dental or health industry a requirement for the Product Owner role?
- While not a strict requirement, experience in the health, dental, or benefits industry is considered an advantage. It would provide valuable context for understanding customer needs and market dynamics within the specific ecosystem Carestream Dental operates in.
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