Personal Lines Account Manager
Brown & Brown · Minneapolis, MN
- On site
- Full-time
- $71,612 / year
- Minneapolis, MN
Job highlights
- Manage personal lines insurance accounts and submissions.
- Provide excellent customer service and account management.
- Coordinate marketing and underwriting activities.
- Handle essential administrative and billing tasks.
- Requires P&C license and 3+ years experience.
About the role
About the Role
Brown & Brown is seeking a dedicated Personal Lines Account Manager to join our expanding team in Minneapolis, MN. This role is built on meritocracy, rewarding self-starters committed to customer best interests. You will support new and renewal business by preparing submissions, providing daily customer service and account management, coordinating program marketing and underwriting, and completing administrative tasks.
How You Will Contribute
- Gather, review, and organize information for new and renewal business submissions and applications.
- Perform day-to-day customer service consultations and account management.
- Manage program marketing and underwriting activities.
- Complete administrative duties including billing, processing, and database maintenance.
Licenses & Certifications
Must hold a current Property & Casualty insurance license or obtain within 6 months.
Skills & Experience To Be Successful
- Minimum of 3+ years’ experience in Personal Lines insurance (auto and homeowner’s).
- Ability to work independently.
- Strong oral and written communication skills.
- Proven commitment to high-quality customer service.
- Strong attention to detail.
Pay Range
$26.44 - $36.06 Hourly
Teammate Benefits & Total Well-Being
We offer comprehensive benefits focusing on total well-being, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts, and more.
Note: Not all benefits are listed. Eligibility criteria and waiting periods may apply. Offerings may vary by location.
The Power To Be Yourself
As an Equal Opportunity Employer, we foster an inclusive environment with a Diversity, Inclusion & Belonging (DIB) motto: “The Power to Be Yourself”.
Key skills/competency
- Personal Lines Account Manager
- Personal Lines Insurance
- Customer Service
- Account Management
- Insurance Submissions
- Property & Casualty License
- Auto Insurance
- Homeowner's Insurance
- Underwriting
- Billing and Processing
Skills & topics
- Personal Lines Account Manager
- Insurance
- Account Management
- Customer Service
- Property and Casualty
- Auto Insurance
- Homeowner's Insurance
- Insurance Sales
- Insurance Brokerage
- Minneapolis Jobs
How to get hired
- Customize your resume: Highlight 3+ years of Personal Lines insurance experience, auto/homeowner's focus, and customer service skills.
- Address license requirements: Clearly state your current P&C license or your plan to obtain it within 6 months.
- Showcase soft skills: Emphasize your independent work ability, strong communication, and attention to detail in your application.
- Research Brown & Brown: Understand their meritocracy culture and commitment to customer service to tailor your responses.
- Prepare for interviews: Be ready to discuss specific customer service scenarios and your insurance knowledge.
Technical preparation
Master personal lines insurance products (auto, home).,Practice using insurance CRM and quoting software.,Review submission and application processes.,Understand billing and policy maintenance procedures.
Behavioral questions
Describe a challenging customer service situation.,How do you prioritize tasks independently?,How do you ensure accuracy in your work?,Tell me about your experience with insurance sales.
Frequently asked questions
- What is the hourly pay range for a Personal Lines Account Manager at Brown & Brown in Minneapolis, MN?
- The hourly pay range for the Personal Lines Account Manager position at Brown & Brown in Minneapolis, MN is $26.44 to $36.06. This range is determined by factors such as experience, location, and budget for the role.
- Do I need a Property & Casualty license to apply for the Personal Lines Account Manager role?
- While it is strongly preferred, you are not required to have a current Property & Casualty insurance license at the time of application. However, you must obtain one within 6 months of starting the Personal Lines Account Manager role at Brown & Brown.
- What specific types of insurance expertise are most important for the Personal Lines Account Manager position?
- The Brown & Brown Personal Lines Account Manager role specifically seeks experience in auto and homeowner's insurance lines. A minimum of 3 years of experience in Personal Lines insurance is required.
- What are the key responsibilities for a Personal Lines Account Manager at Brown & Brown?
- Key responsibilities include preparing submissions for new and renewal business, providing daily customer service and account management, coordinating marketing and underwriting activities, and completing administrative tasks such as billing and database maintenance.
- What kind of company culture can I expect at Brown & Brown as a Personal Lines Account Manager?
- Brown & Brown fosters a meritocracy culture that rewards self-starters and those committed to doing what is best for customers. They also emphasize Diversity, Inclusion & Belonging, promoting an environment where everyone can 'The Power To Be Yourself'.
- Does Brown & Brown offer comprehensive benefits for a Personal Lines Account Manager?
- Yes, Brown & Brown offers a robust benefits package that includes health benefits (Medical/Rx, Dental, Vision, Life, Disability), financial benefits (ESPP, 401k, Student Loan Assistance, Tuition Reimbursement), and mental health/wellness resources, along with paid time off and holidays.
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