Account Manager
Brown & Brown · United States
- Hybrid
- Full-time
- $85,000 / year
- United States
Job highlights
- Manage client relationships and retention for energy accounts.
- Deliver strategic risk solutions and support complex accounts.
- Analyze exposures and prepare client-facing materials.
- Coordinate renewals, service issues, and documentation.
- Requires 5 years commercial insurance/brokerage experience.
About the role
Account Manager - Energy Team
Brown & Brown's Risk Solutions team, formerly Beecher Carlson, is seeking an Account Manager to join our Energy team. This role is crucial for driving client retention and growth by expertly managing the delivery of strategic risk solutions and nurturing sophisticated client relationships.
Key Responsibilities
- Serve as a primary point of contact for client service, ensuring timely and accurate execution of all deliverables.
- Assist clients in comprehending their risk programs and align services with their specific business objectives.
- Analyze client exposures and review historical data to contribute to strategic development.
- Prepare comprehensive client-facing materials, including proposals, analytics, and tailored service plans.
- Support senior team members in placement activities, encompassing data collection, submission preparation, and quote evaluation.
- Lead or assist in the renewal process, managing data collection, proposal review, and client presentations.
- Address client inquiries promptly and collaborate with internal departments to resolve service issues.
- Oversee day-to-day service transactions for assigned accounts, including meticulous documentation, invoicing, and deliverable coordination.
- Review contracts and other critical documents to identify and address risk-related considerations.
- Maintain strict confidentiality and ensure compliance with all company policies and regulatory mandates.
- Obtain and maintain all necessary state broker licensing.
- Engage in continuous professional development and training opportunities.
- Perform other duties as assigned to support team objectives.
Qualifications
- Bachelor’s degree in Business, Risk Management, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in commercial insurance, brokerage, or risk advisory roles.
- Active state broker license(s) or the ability to obtain them promptly.
- Exceptional relationship-building, communication, and problem-solving capabilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Professional designations such as CPCU or ARM are highly preferred.
- Experience with industry platforms like ImageRight or AMS360 is a plus.
Key Skills/Competency
- Account Management
- Client Relationship Management
- Commercial Insurance
- Risk Management
- Sales Support
- Proposal Development
- Client Retention
- Insurance Brokerage
- Strategic Planning
- Problem Solving
Skills & topics
- Account Manager
- Commercial Insurance
- Risk Management
- Client Relationship Management
- Energy Sector
- Brokerage
- Sales Support
- Client Retention
- Insurance
- Business Development
How to get hired
- Tailor your resume: Highlight your 5+ years of commercial insurance or brokerage experience, focusing on client retention and risk solutions relevant to the energy sector.
- Showcase your skills: Emphasize your relationship-building, communication, and problem-solving abilities in your application and cover letter.
- Address qualifications: Clearly state your Bachelor's degree and any active state broker licenses, or your plan to obtain them.
- Prepare for interviews: Be ready to discuss your experience with large, complex accounts, contract review, and your approach to client service and strategy development.
- Highlight preferred qualifications: If you have experience with industry platforms like ImageRight or AMS360, or professional designations (CPCU, ARM), be sure to mention them.
Technical preparation
Master Microsoft Office Suite: Excel, Word, PowerPoint.,Familiarize with ImageRight or AMS360 platforms.,Review insurance contracts and risk terminology.,Practice analyzing client exposure data.
Behavioral questions
Describe managing a complex client relationship.,How do you ensure client retention and growth?,Share an example of solving a client service issue.,How do you align services with client business needs?
Frequently asked questions
- What does an Account Manager at Brown & Brown's Energy team do?
- As an Account Manager on the Energy team at Brown & Brown, you will be responsible for client retention and growth by managing strategic risk solutions and supporting complex client relationships. Your duties will include client service, documentation, analysis, and supporting the account team throughout the service and renewal processes.
- What qualifications are essential for the Account Manager role at Brown & Brown?
- Essential qualifications include a Bachelor's degree or equivalent experience, a minimum of 5 years in commercial insurance, brokerage, or risk advisory, and active state broker license(s). Strong relationship-building, communication, and problem-solving skills, along with proficiency in Microsoft Office Suite, are also required.
- Is experience with specific industry platforms beneficial for this Account Manager position?
- Yes, while not strictly required, experience with industry platforms such as ImageRight or AMS360 is considered preferred and can be a significant advantage for candidates applying for this Account Manager role.
- How important are professional designations for the Account Manager job at Brown & Brown?
- Professional designations like CPCU or ARM are preferred for the Account Manager position. While not mandatory, holding these designations can strengthen your application by demonstrating a commitment to professional development and expertise in risk management and insurance.
- What is the work environment like for an Account Manager at Brown & Brown?
- The role involves managing client service activities, supporting account teams, and preparing client-facing materials. You'll be interacting with clients, analyzing risks, and coordinating with internal teams to ensure client needs are met effectively. The role requires attention to detail and strong organizational skills.
- How can I stand out when applying for the Account Manager role at Brown & Brown?
- To stand out, clearly articulate your experience in managing large, complex commercial insurance accounts, particularly within the energy sector if possible. Highlight your successes in client retention, problem-solving, and your ability to analyze exposures and develop strategic risk solutions. Demonstrating proficiency with relevant industry software and holding professional designations will also boost your application.
Similar roles
Open positions we recommend based on this role.