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Zscaler

Technical Success Manager-AMS

Zscaler · Bangalore, IND

Posted 28 days ago

or apply directly on Zscaler's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Zscaler's roles stay open a median of 40 days
Reposted
No
Salary listed
No
0% of Zscaler's roles list one
Ghost-job risk at Zscaler
low
0 stale, 19 reposted of 370 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.

About this role

As a Technical Success Manager at Zscaler, you will engage with customers to understand their goals and challenges, ensuring they effectively utilize Zscaler's solutions. Your role involves building relationships, providing proactive recommendations, and collaborating with cross-functional teams to enhance customer satisfaction and drive growth. You will also contribute to best practices for product implementation and support.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.

What you need

  • Foundational understanding of AI/ML technologies
  • 5+ years of experience in customer-facing roles with technical expertise and account management
  • Demonstrated experience with product feature implementations and best-practice adoption
  • Experience troubleshooting network issues using tools like Ping, Traceroute, and MTR across Linux, Unix, or FreeBSD
  • Solid comprehension of core networking protocols including HTTP, SMTP, FTP, and DNS

Nice to have

  • Experience utilizing AI-powered customer success platforms or AIOps tools
  • Experience running discovery discussions and managing large-scale enterprise deployments for cloud security technologies like SASE, SSE, and ZTNA
  • In-depth understanding of enterprise infrastructure and authentication protocols such as SAML, LDAP, and OAuth

What you get

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Worth weighing

  • Role is hybrid, requiring in-office presence in Bangalore
  • Focus on customer success may limit technical development opportunities
  • Experience with specific tools and protocols may be necessary for success

Summarised from Zscaler's posting. Read the full original.

Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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