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Zscaler

Sr. Technical Success Manager – US PubSec - Healthcare

Zscaler · Remote - USA

Posted 26 days ago

or apply directly on Zscaler's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
Zscaler's roles stay open a median of 40 days
Reposted
No
Salary listed
No
0% of Zscaler's roles list one
Ghost-job risk at Zscaler
low
0 stale, 19 reposted of 370 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.

About this role

The Sr. Technical Success Manager at Zscaler will focus on supporting US-based healthcare customers by driving the adoption of Zscaler solutions and ensuring they achieve their business goals. This role involves managing customer relationships, conducting regular business reviews, and proactively addressing risks to retention and renewal. The position requires a blend of technical expertise and account management skills, particularly in navigating HIPAA compliance and operational security standards.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.

What you need

  • 5+ years in customer-facing technical roles combining hands-on technical expertise with account management responsibility
  • Working knowledge of HIPAA and the security and compliance requirements governing US healthcare customers
  • Solid grasp of core networking protocols (HTTP, HTTPS, DNS, SMTP, FTP) and hands-on troubleshooting experience with tools such as Ping, Traceroute, MTR, and Wireshark across Linux, Unix, or Windows environments
  • Familiarity with cloud security technologies including SASE, SSE, ZTNA, ZIA, and ZPA in a post-sales or advisory capacity
  • Knowledge of enterprise infrastructure and authentication protocols including SAML, LDAP, and OAuth
  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

Nice to have

  • Prior experience supporting US healthcare customers in a technical capacity, including familiarity with clinical workflows or EPIC/EHR/EMR environments
  • Familiarity with HITECH, FedRAMP, or the 21st Century Cures Act compliance frameworks
  • Relevant industry certifications such as CCNA, CompTIA Network+, CISSP, CCSP, CPHIMS, or CHIME

What you get

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Worth weighing

  • Candidates must be based in the Eastern Time Zone and some travel to customer sites may be required.
  • No specific salary details beyond the range provided, which excludes commission/bonus/equity.
  • The role requires navigating complex compliance requirements specific to the healthcare sector.

Summarised from Zscaler's posting. Read the full original.

Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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