or apply directly on Zscaler's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 60 days Zscaler's roles stay open a median of 55 days
- Reposted
- No
- Salary listed
- No 0% of Zscaler's roles list one
- Ghost-job risk at Zscaler
- high 246 stale, 19 reposted of 370 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-02
Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.
About this role
The Senior Technical Success Manager at Zscaler will act as a strategic technical advisor, guiding customers through their Zero Trust journey and ensuring long-term satisfaction with Zscaler's solutions. This role involves building relationships with key stakeholders, providing expert technical guidance, and managing escalations while collaborating with various internal teams. The position requires a proactive approach to drive customer adoption and success, leveraging technical acumen and insights to develop tailored strategies.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.
What you need
- 8+ years of experience in customer-facing technical roles
- 3+ years in Technical Account Management, Customer Success, Solutions Delivery, or Sales Engineering
- Strong technical acumen to align customer challenges with Zscaler solutions
- Ability to analyze customer data for insights and tailored strategies
- Foundational understanding of AI/ML technologies
- Solid understanding of core networking protocols (HTTP, DNS, SSL) and technologies (DLP, Sandbox, SDWAN, CASB)
Nice to have
- Proven ability to leverage AI technologies for operational efficiency
- Experience with AI-powered operational analytics or predictive health-scoring dashboards
- In-depth understanding of enterprise infrastructure and cloud security technologies (SASE, SSE, ZTNA, AI Security)
- Relevant industry certifications (e.g., CISSP, CCNP, CCIE, Network+, AWS, Azure, Google Cloud)
What you get
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Worth weighing
- Hybrid role with location options in Mohali/Bangalore
- Focus on customer success in a dynamic and ambiguous environment may require adaptability
- No specific salary information provided
Summarised from Zscaler's posting. Read the full original.
Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-10-02. PitchMeAI is not the employer.
More roles at Zscaler
- Account Executive - EnterpriseBangalore, IND
- Principal AI Security Specialist, BeNeLux & NordicsRemote - Netherlands
- Sr. Staff Backend EngineerTel Aviv-Yafo Municipality, ISR
- Senior Partner Business ManagerRemote - Canberra, Australia
- Principal AI Security Specialist, UK&IRemote - UK
- Employee Relations ManagerBangalore, IND
- Principal Analytics Business PartnerEscazu, CRI
- Staff Production EngineerRemote - California, USA; San Jose, California, USA