Senior Manager, Service Now Platform
Zscaler · Remote - USA; San Jose, California, USA
Posted about 2 months ago
or apply directly on Zscaler's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 66 days Zscaler's roles stay open a median of 61 days
- Reposted
- No
- Salary listed
- No 0% of Zscaler's roles list one
- Ghost-job risk at Zscaler
- high 286 stale, 19 reposted of 370 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.
About this role
The Senior Manager, Service Now Platform at Zscaler will lead the architecture and engineering of the ServiceNow ecosystem while implementing AI capabilities to enhance operational efficiency. This role involves establishing design standards, driving agile development practices, and mentoring a team of ServiceNow professionals. The manager will also focus on modernizing engineering practices and ensuring high-quality standards in delivery.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.
What you need
- 10+ years of hands-on ServiceNow architecture and development experience
- Deep proficiency in JavaScript, APIs, IntegrationHub, and core platform suites
- 3+ years managing direct reports, including developers, architects, and QA engineers
- Demonstrated experience driving modern engineering practices such as source control, CI/CD pipelines, automated testing, and developer productivity standards
- Strong stakeholder management skills with a bias toward action
Nice to have
- Deep expertise in designing modular, scalable systems while favoring out-of-the-box functionality
- Proven ability to accelerate release velocity using Agile methodologies, automated testing frameworks, and CI/CD pipelines
- Hands-on experience or clear architectural strategy for implementing ServiceNow Now Assist, LLM integrations, AI Agents, or intelligent workflow automation
What you get
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Worth weighing
- Base salary range is $164,500 — $235,000 USD, but this excludes commission/bonus/equity
- The role emphasizes a hybrid work model, which may not suit everyone
Summarised from Zscaler's posting. Read the full original.
Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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