Zopa

Fraud Team Leader – Investigations

Zopa · London

Posted 23 days ago

or apply directly on Zopa's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Zopa's roles stay open a median of 34 days
Reposted
No
Salary listed
No
0% of Zopa's roles list one
Ghost-job risk at Zopa
low
0 stale, 4 reposted of 34 open
Hiring momentum
51 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zopa's own lever board since 2026-08-04. Full hiring picture for Zopa.

About this role

As a Fraud Team Leader at Zopa, you will oversee the daily operations of the fraud investigations and recovery team, ensuring effective management and motivation of fraud specialists to achieve positive customer outcomes. You will leverage your expertise in fraud typologies and relevant regulations to handle complex cases while using data insights to enhance team performance and foster a customer-first culture.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zopa as an employer.

What you need

  • Deep knowledge of fraud typologies, operations, and processes across multiple products
  • Strong grasp of relevant regulation and law
  • Experience handling impersonation, scams, account takeover, and complex cases
  • Ability to use data and insights to drive team performance
  • Experience in building a customer-first culture
  • Leadership and motivational skills

What you get

  • Hybrid working model with office attendance required only 1 day a week
  • Option to work from abroad for up to 120 days a year
  • Flexible working hours
  • Time off in lieu for weekend and bank holiday work

Worth weighing

  • Weekend work required every other week
  • Some bank holidays must be worked
  • No specific salary or benefits details provided

Summarised from Zopa's posting. Read the full original.

Listed by Zopa on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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