PitchMeAI Jobs
ZipRecruiter

Enterprise Customer Success Manager

ZipRecruiter · Remote

Posted about 3 months ago · $65,000.00 - $80,000.00

or apply directly on ZipRecruiter's site. We never take the application ourselves.

Is this posting real?

This role has been open
90 days
ZipRecruiter's roles stay open a median of 100 days
Reposted
No
Salary listed
Yes
67% of ZipRecruiter's roles list one
Ghost-job risk at ZipRecruiter
high
44 stale, 2 reposted of 60 open
Hiring momentum
26 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from ZipRecruiter's own greenhouse board since 2026-08-03. Full hiring picture for ZipRecruiter.

About this role

As an Enterprise Customer Success Manager at ZipRecruiter, you will be responsible for managing the post-sale customer experience for a dedicated book of business. Your role includes onboarding customers, optimizing product performance, and delivering data-driven insights while collaborating with Sales and Product Strategy teams. You will also oversee account setups, manage customer training, and maintain strong relationships with key stakeholders to ensure revenue retention and upsells.

Our read on this posting3.6out of 5
benefits
2/5
freshness
3/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ZipRecruiter as an employer.

What you need

  • 2+ years of experience as a Customer Success Manager
  • 1+ year of experience working with Enterprise and/or high value customers
  • Experience with Recruitment Advertising and/or Performance Based Advertising
  • Passion for providing excellent customer service and creating 'WOW' experiences
  • Ability to develop and deliver compelling presentations using data storytelling
  • Detail-oriented, organized, and strong time-management skills

Nice to have

  • Experience working with programmatic platforms

What you get

  • Base pay of $65,000.00 - $80,000.00 USD
  • Eligible for a target commission of $15,000.00 - $20,000.00 USD annually based on quota attainment
  • Potential for equity, bonuses, and other forms of compensation
  • Full range of medical, financial, and other benefits

Worth weighing

  • Remote work environment with some travel required to visit customers
  • Compensation varies based on performance against sales targets

Summarised from ZipRecruiter's posting. Read the full original.

Listed by ZipRecruiter on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

More roles at ZipRecruiter

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