or apply directly on Yext's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Yext's roles stay open a median of 38 days
- Reposted
- No
- Salary listed
- No 0% of Yext's roles list one
- Ghost-job risk at Yext
- high 12 stale, 2 reposted of 24 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Yext's own greenhouse board since 2026-08-03. Full hiring picture for Yext.
About this role
In the Specialist, Concierge Services role at Yext, you will provide personalized and consultative support to clients using the company's enterprise product suite. Your responsibilities include troubleshooting inquiries, delivering training services, crafting help articles, and collaborating with various teams to enhance the client experience. You will also focus on meeting performance targets while developing expertise in client and industry knowledge.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Yext as an employer.
What you need
- BA/BS degree or similar college-level education
- Interest in pursuing a career in Customer Success within the SAAS space
- Customer-facing experience desired (retail, hospitality, online support, etc.)
- Outstanding and effective interpersonal skills
- Excellent written and verbal communication skills that can be tailored to a broad range of people
- Strong computer skills, including typing skills, and the ability to adapt quickly to new programs
What you get
- Medical, dental and vision benefits
- Life insurance
- Short term and long-term disability
- 401(k) retirement plan
- Vacation and sick leave
- Variable pay programs based on performance relative to goals and targets
Worth weighing
- No specific mention of technical stack or tools used in the role
- Salary range provided but no specific starting salary mentioned
- Role involves a significant amount of client interaction and support, which may require strong interpersonal skills
Summarised from Yext's posting. Read the full original.
Listed by Yext on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Yext
- Platform ConsultantNew York, NY
- Sales Coordinator (Bilingual - English/German, M/F/X)Berlin, Germany
- Senior Product ManagerWashington, D.C.
- Sales CoordinatorLondon, UK
- Sales CoordinatorNew York, NY
- Senior Analyst, Strategic FinanceNew York, NY
- Software EngineerNew York, NY
- Publisher Operations AnalystRemote - Philippines