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Xsolla

Customer Success Manager, Partnerships

Xsolla · Vladivostok

Posted about a month ago

or apply directly on Xsolla's site. We never take the application ourselves.

Is this posting real?

This role has been open
44 days
Xsolla's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Xsolla's roles list one
Ghost-job risk at Xsolla
high
176 stale, 3 reposted of 181 open
Hiring momentum
224 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Xsolla's own lever board since 2026-08-04. Full hiring picture for Xsolla.

About this role

As a Customer Success Manager at Xsolla, you will support the day-to-day operations of Traffic Source Partners, ensuring accurate partner payouts and account management. Your responsibilities will include validating performance data, preparing payout calculations, resolving discrepancies, and maintaining partner records. You will also assist in onboarding new partners and support the Customer Success team with various tasks, all while coordinating across time zones and managing processes effectively.

Our read on this posting2.8out of 5
benefits
2/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Xsolla as an employer.

What you need

  • 1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role
  • Fluent in English
  • Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation)
  • Exceptional attention to detail
  • Highly organised and self-directed
  • Clear written communicator

Nice to have

  • Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes
  • Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards
  • Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows
  • Interest in the gaming industry, payments and fintech, or B2B SaaS
  • Additional languages relevant to APAC coverage (Korean, Chinese, Japanese)

What you get

  • 100% company-paid medical, dental, and vision plans
  • Flexible Time Off
  • Personalized career roadmap for each employee
  • Investment in professional development through training and educational opportunities

Worth weighing

  • Entry-level position with real ownership from day one
  • Role involves detailed work that directly impacts partner trust
  • Fast-paced environment where priorities may shift

Summarised from Xsolla's posting. Read the full original.

Listed by Xsolla on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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