or apply directly on WPP's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days WPP's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of WPP's roles list one
- Ghost-job risk at WPP
- low 0 stale, 4 reposted of 220 open
- Hiring momentum
- 318 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from WPP's own greenhouse board since 2026-08-03. Full hiring picture for WPP.
About this role
The Director of Service Delivery at WPP will lead the delivery and continuous improvement of core enterprise technology services, ensuring high-quality, reliable, and user-focused services across the organization. This role involves overseeing service management disciplines, managing vendor relationships, and shaping the service experience to prioritize colleague needs and satisfaction. The position requires strong leadership in service delivery within complex, global environments and a focus on operational performance and improvement.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of WPP as an employer.
What you need
- Strong service delivery leadership experience in complex, global environments
- Deep experience managing an outsourced service provider
- Proven experience leading outsourcing and insourcing of service delivery functions
- Strong service management expertise across incident, problem, change, request, and major incident management
- Strong service experience focus using feedback and operational insight
- Strong commercial and partner management capability
What you get
- Opportunity to create, influence, and complete projects at a large scale
- Challenging and stimulating work environment
- Culture that encourages extraordinary work and creativity
Worth weighing
- No specific salary or benefits package mentioned
- Role involves managing complex vendor relationships and operational governance
- Hybrid work model with an expectation of being in the office around four days a week
Summarised from WPP's posting. Read the full original.
Listed by WPP on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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