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WorldStrides

Customer Service Representative

WorldStrides · Calle 56 - Num 444-A por 33 y 35, Colonia Centro Merida Yucatan

Posted 22 days ago

or apply directly on WorldStrides's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
WorldStrides's roles stay open a median of 29 days
Reposted
No
Salary listed
No
2% of WorldStrides's roles list one
Ghost-job risk at WorldStrides
moderate
13 stale, 0 reposted of 42 open
Hiring momentum
68 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from WorldStrides's own greenhouse board since 2026-08-03. Full hiring picture for WorldStrides.

About this role

The Customer Service Representative (CSR) at WorldStrides will provide support to customers via phone, email, and chat, handling inquiries related to billing, trip information, and company policies. The role emphasizes delivering a low-effort experience for customers while preventing trip cancellations and involves documenting customer interactions and collaborating with other departments to resolve issues.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of WorldStrides as an employer.

What you need

  • Associate degree or post-high school graduate preferred
  • 1-2 years of experience in customer service or a related field such as tourism
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making skills
  • Ability to multitask and prioritize workload in a fast-paced environment
  • Proficient in computer skills and experience using a CRM system

What you get

  • Excellent medical, dental, and vision coverage
  • Life, accidental death and dismemberment, accident, critical illness, and disability insurance
  • FSA healthcare, FSA dependent care, HAS with employer contribution
  • Generous 401k match
  • 10 paid floating corporate holidays
  • 1 paid volunteer day

Worth weighing

  • No salary listed
  • Position involves handling potentially stressful customer interactions
  • Role requires availability for flexible hours, including weekends and holidays

Summarised from WorldStrides's posting. Read the full original.

Listed by WorldStrides on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at WorldStrides

All 42 open roles at WorldStrides →

Apply to a Customer Service Representative position at WorldStrides - Jobs near me at Calle 56 - Num 444-A por 33 y 35, Colonia Centro Merida Yucatan