Customer Success Manager (Bay Area, CA)
WorkBoard · Redwood City, California, United States
Posted about 3 months ago · $100-140k
or apply directly on WorkBoard's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days WorkBoard's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- Yes 60% of WorkBoard's roles list one
- Ghost-job risk at WorkBoard
- high 2 stale, 0 reposted of 5 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from WorkBoard's own greenhouse board since 2026-08-03. Full hiring picture for WorkBoard.
About this role
As a Customer Success Manager at WorkBoard, you will consult with clients to accelerate their strategic objectives using the WorkBoard platform. Your role involves forming relationships with C-Level Executives, coaching teams on operationalizing results, and driving engagement through effective program management and training. You will also be responsible for measuring and optimizing customer success plans to ensure high consumption and value from the platform.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of WorkBoard as an employer.
What you need
- 5-8 years of overall work experience
- 3 years in Customer Success, Program Management, Consulting, or Professional Services
- Experience in a high-growth SaaS technology company
- Strong management, communication, and change management skills
- Comfortable working with AI tools
- Ability to thrive in a fast-paced, client-facing environment
Nice to have
- Experience with strategy execution and strategic portfolio management
What you get
- Discretionary Time off & sick days
- Paid holidays
- Health insurance
- 401K with employer matching
- Quarterly All-Hands Meetings
- And much more!
Worth weighing
- 50% travel likely
- No specific mention of remote work flexibility beyond hybrid preference
- Salary range provided but does not include equity or benefits
Summarised from WorkBoard's posting. Read the full original.
Listed by WorkBoard on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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