or apply directly on Weave's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Weave's roles stay open a median of 22 days
- Reposted
- No
- Salary listed
- Yes 100% of Weave's roles list one
- Ghost-job risk at Weave
- high 4 stale, 0 reposted of 9 open
- Hiring momentum
- 16 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Weave's own greenhouse board since 2026-08-03. Full hiring picture for Weave.
About this role
As a Senior Customer Success Manager at Weave, you will focus on onboarding and training customers to effectively use the AI-driven SaaS platform for FDA document preparation. Your role will involve customizing the platform for new clients, establishing efficient processes, advocating for customer needs, and collaborating with product teams to enhance user experience and drive account growth.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Weave as an employer.
What you need
- 5+ years experience in Customer Success in B2B SaaS
- Experience serving life science, bio, or therapeutics markets
- Outstanding educator and communicator
- AI capable and pragmatic
- Ability to build and navigate uncharted territory
Nice to have
- Bio education preferred
- Advanced degree ideal
What you get
- Competitive salary ($135,000 to $175,000) and retention-based variable compensation (OTE $175,000 to $230,000) plus equity
- Comprehensive health, dental and vision insurance
- Generous PTO, parental leave, OneMedical, TalkSpace, Teladoc
- Career development opportunities
- Flexible remote working with preference for location in US or Canada
Worth weighing
- Up to 50% travel required, likely less
- Experience in life sciences is preferred but not mandatory
- Role involves significant customer interaction and relationship building
- Position requires a blend of technical and educational skills
Summarised from Weave's posting. Read the full original.
Listed by Weave on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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