or apply directly on Walkme's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Walkme's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 7% of Walkme's roles list one
- Ghost-job risk at Walkme
- high 29 stale, 2 reposted of 30 open
- Hiring momentum
- 60 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Walkme's own lever board since 2026-08-04. Full hiring picture for Walkme.
About this role
The Senior Strategic Customer Success Manager at WalkMe will engage with customers to ensure their satisfaction, drive renewals, and identify expansion opportunities for both existing and new product offerings. This role involves completing the post-sales lifecycle for WalkMe's customer portfolio and advocating for each customer to enhance their experience with the company's solutions. The position is based in the Tokyo office and reports to the Customer Success Manager.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Walkme as an employer.
What you need
- Experience as a Customer Success Manager (CSM)
- Ability to engage and retain customers
- Skills in driving customer renewals and expansion opportunities
- Passion for providing exceptional customer experiences
Worth weighing
- No salary listed
- Role focuses on customer engagement and retention, which may limit technical skill development
- Position is based in Tokyo, which may affect relocation considerations for candidates outside the area
Summarised from Walkme's posting. Read the full original.
Listed by Walkme on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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