or apply directly on Walkme's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Walkme's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 7% of Walkme's roles list one
- Ghost-job risk at Walkme
- high 29 stale, 2 reposted of 30 open
- Hiring momentum
- 60 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Walkme's own lever board since 2026-08-04. Full hiring picture for Walkme.
About this role
The Senior Customer Success Manager at WalkMe is responsible for engaging with customers to ensure contract renewals and drive expansion opportunities through both existing and new product offerings. This role involves completing the post-sales lifecycle for WalkMe's customer portfolio, advocating for each customer, and promoting the growth of WalkMe within each account. The position reports to the Customer Success Manager in the Tokyo office.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Walkme as an employer.
What you need
- Experience as a Customer Success Manager (CSM)
- Ability to engage and retain customers
- Proven track record in driving customer renewals and expansion opportunities
- Passion for providing exceptional customer experiences
Worth weighing
- No specific salary or benefits mentioned
- Focus on customer advocacy and post-sales lifecycle may imply a reactive role rather than a strategic one
Summarised from Walkme's posting. Read the full original.
Listed by Walkme on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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