or apply directly on VTS's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days VTS's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 24% of VTS's roles list one
- Ghost-job risk at VTS
- high 13 stale, 2 reposted of 17 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from VTS's own greenhouse board since 2026-08-03. Full hiring picture for VTS.
About this role
As an Integrations and API Support Advisor at VTS, you will be responsible for ensuring the health of integrations between the VTS platform and various property management systems. Your daily tasks will include monitoring integration performance, resolving data integrity issues, managing customer support tickets, and collaborating with engineering and account management teams to address technical issues. You'll also work on streamlining processes to improve efficiency and reduce manual workload.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of VTS as an employer.
What you need
- 3+ years of experience in technical support, integrations, or a related SaaS support role
- Comfortable working with APIs, credentials, SQL, and structured data
- Ability to explain technical integration issues to non-technical users
- Familiarity with Yardi, MRI, or similar property management/accounting platforms
- Strong pattern recognition skills in a high-volume ticket environment
Nice to have
- Experience with AI tools for triaging tickets and drafting root-cause writeups
- Prior exposure to commercial real estate leasing concepts
- Ability to communicate effectively with both technical and non-technical stakeholders
What you get
- Competitive compensation
- Comprehensive health benefits (including dental and vision)
- Pre-tax commuter benefits
- 401(k) plan
- Education stipend for all employees
- Flexible PTO policy
Worth weighing
- Role requires working from the office 4 days a week in New York, NY
- Integration health management can be high-pressure with a focus on preventing customer-reported issues
- No specific mention of career advancement opportunities or training programs beyond general development
Summarised from VTS's posting. Read the full original.
Listed by VTS on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at VTS
- Senior Salesforce & Integration EngineerNew York, New York, United States
- People Operations CoordinatorNew York, New York, United States