or apply directly on Verkada's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Verkada's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Verkada's roles list one
- Ghost-job risk at Verkada
- low 0 stale, 5 reposted of 304 open
- Hiring momentum
- 398 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Verkada's own greenhouse board since 2026-08-03. Full hiring picture for Verkada.
About this role
As a Technical Support Engineer at Verkada, you will be responsible for troubleshooting complex issues across the Verkada product suite, providing support to enterprise customers, and collaborating with engineering and product teams to enhance product quality. Your role will involve direct communication with customers, educating them on best practices, and developing technical documentation. This position requires you to work on-site in Sydney, engaging in a fast-paced environment focused on problem-solving and customer service.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Verkada as an employer.
What you need
- 1+ year of experience in a Technical Support Engineering or IT role
- Bachelor's or Master's degree in a related technical discipline
- Strong understanding of network fundamentals such as HTTP/HTTPS, TLS, VLANs, TCP/IP, DNS, NAT, DHCP, 802.11, firewalls, Ethernet/Cabling, PoE
- Ability to communicate complex technical matters both orally and in writing
- Excellent customer service skills and ability to multitask and prioritize in a fast-paced environment
- Demonstrated problem-solving skills and attention to detail
Nice to have
- Experience with electrical, Linux, APIs, Python or other coding languages
- Industry certifications such as CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
What you get
- Healthcare programs with 66% premium coverage
- Medical, optical, dental, and hospital coverage
- Paid parental leave policy and fertility benefits
- Life and Disability coverage
- Paid holidays, extended holidays, vacation days, and personal sick time
- Professional development stipend
Worth weighing
- On-site work required 5 days a week
- Fast-paced environment may require strong multitasking skills
Summarised from Verkada's posting. Read the full original.
Listed by Verkada on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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