or apply directly on Verkada's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 56 days Verkada's roles stay open a median of 56 days
- Reposted
- No
- Salary listed
- No 0% of Verkada's roles list one
- Ghost-job risk at Verkada
- high 224 stale, 5 reposted of 304 open
- Hiring momentum
- 398 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-28
Measured from postings appearing on and disappearing from Verkada's own greenhouse board since 2026-08-03. Full hiring picture for Verkada.
About this role
As a Customer Operations Coordinator at Verkada, you will manage the order lifecycle from purchase order to dispatch, ensuring accuracy and timely processing of customer orders. You will serve as the main point of contact for customer inquiries regarding their orders, manage returns, and support logistics operations to maintain shipping schedules. This role requires attention to detail and the ability to work independently in a fast-paced environment.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Verkada as an employer.
What you need
- 2+ years of experience with order entry and email handling in a high-volume environment
- 2+ years of customer service experience in a call center or high-volume support environment
- 1+ year of logistics coordination experience, including domestic LTL/freight scheduling and documentation (BOLs)
- Strong written and verbal communication skills (email and phone)
- A customer-first mindset with the ability to calm tense situations and resolve issues
- Ability to manage a daily workload with about 90% autonomy
Nice to have
- Bachelor's degree
- Experience with NetSuite and Salesforce
- Experience with international shipping and Tax/VAT overrides
What you get
- Healthcare programs with premiums 100% covered for employees under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions
- Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
Worth weighing
- No mention of remote work options
- Role involves high-volume order processing which may lead to a fast-paced and stressful environment
- Must be independently authorized to work in the U.S.; no visa sponsorship available
Summarised from Verkada's posting. Read the full original.
Listed by Verkada on their greenhouse job board, last confirmed open on 2026-09-28. PitchMeAI is not the employer.
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